Why is my Arris router not working?

Check that the power cord is properly plugged into the wall outlet and rear panel of the modem. Check that the electrical outlet is working. If electrical connection is OK and modem reset does not work, contact Customer Support. Check the coaxial cable connection at the modem and wall outlet.

How do I fix my Arris modem WiFi?

Most Arris routers can be reset using the Reset Button.

  1. Locate the Reset Button on your Arris modem or router (typically found on the back of the device).
  2. When you locate the button, press and hold it for at least 15 seconds.
  3. Wait for the reset to complete—this process can take a few minutes.

Do I need a router for Wi-Fi?

To establish WiFi in your home, all you need is either a modem connected to a wireless router, or a wireless gateway, which is a modem and wireless router in one unit (see What is a Wireless Gateway? for more information).

Is it better to connect Ethernet to modem or router?

Splendid. you need a single cable between the modem and the router and then as many as needed from the router to each device. if you plug devices directly on the modem you will not be able to access the internet from them. the router is the one sharing the single connection the modem offers.

Can I get WiFi with just a modem?

No modem, no Internet. You could go online using just your modem and computer, but there’s a reason to think twice. Modems are useful, but they are not smart pieces of hardware.

Can I get Internet with just a router?

Yes. You can use a router without a modem to transfer files or stream content between devices on a wireless network. However, you need a modem and an internet service provider (ISP) if you want to access the internet.

What lights should be on my Arris router?

Troubleshoot Arris modem shows blue lights On completion, the Downstream light will blink GREEN. After the modem synchronizes on a Downstream channel, the Downstream light will turn solid GREEN, and the Upstream light will start blinking GREEN.