Why are street-level bureaucrats influential?

Street-level bureaucrats act as liaisons between government policy-makers and citizens and these civil servants implement policy decisions made by senior officials in the public service and/or by elected officials.

What does street-level bureaucracy focus on?

Street-level bureaucracy (SLB) is a sociological theory that seeks to explain the working practices and beliefs of front-line workers in public services and the ways in which they enact public policy in their routine work.

What are street-level bureaucrats examples?

Examples of street-level bureaucrats are the police officers, teachers, general practitioners, and social workers (Tummers and Bekkers 2014).

Who is considered a street-level bureaucrat?

Street-level Bureaucrats are identified as people employed by government who: 1) are constant- ly called upon to interact with citizens in the regu- lar course of their jobs; 2) have significant inde- pendence in job decision-making; and 3) potentially have extensive impact on the lives of their clients.

How can street-level bureaucrats help or hinder policy implementation?

Hence, when street-level bureaucrats perceive that they have discretion, they feel that they are better able to help client (more perceived client meaningfulness), which in turn increases their willingness to implement the policy. This is known as a mediation effect.

How do street-level bureaucrats make public policy?

Street-level bureaucrats can ‘make policy’ in this way because they can exercise discretion (make a choice about how they will exercise their power). Their discretion comes partly from the fact that they are regarded as professionals and therefore expected to exercise their own judgement in their fields of expertise.

How do street-level bureaucrats make policy?

What are street-level bureaucrats quizlet?

What are street-level bureaucrats? Public service workers who interact directly with citizens.

What impact will street-level bureaucrats have on policy implementation?

What are the two coping strategies of street level bureaucrats?

They make policy by using their wide autonomy to adopt coping mechanisms, such as limiting client demand and creaming (cherry- picking). Winter and Nielsen have developed this into (1) reducing demand for output, (2) rationing output and (3) automating output. These distinctions are briefly clarified in the article.

What is executive privilege quizlet?

Executive privilege. An implied presidential power that allows the president to refuse to disclose information regarding confidential conversations or national security to Congress or the judiciary (limited by US v. Nixon)

Who are street-level bureaucrats and in what ways do they make public policy?

What are street-level bureaucrats These are the “Public service workers who interact directly with citizens in the course of their jobs, and who have substantial discretion in the execution of their work”. These are all those involved in the provision of public services.

What is the role of a street level bureaucrat?

Street level bureaucrats are responsible for making appropriate decisions that are appropriate for clients and their situations. Lipsky states all street level bureaucrats will confront situations in which they need to depart from service ideals in order to cope with both expectations from their jobs and the public ideals.

Does technology empower the street-level bureaucracy?

Enablement theory holds that increasing technological advances, at best, empower the existing abilities of the street-level bureaucrat and better inform the citizen. At worst, the effects of technology are ambiguous.

How can street-level bureaucracy be made to conform to higher expectations?

Over the years, public managers have developed ways to bring street-level performance more in line with agency goals. This expanded edition of Street-Level Bureaucracy underscores that, despite its challenging nature, street-level work can be made to conform to higher expectations of public service.

What does Lipsky say about discretion among street level bureaucrats?

Lipsky states all street level bureaucrats will confront situations in which they need to depart from service ideals in order to cope with both expectations from their jobs and the public ideals. According to Lipsky, the exercise of discretion among street level bureaucrats is critical in how public servants interact with citizens on a daily basis.