How long do you have to return a leased phone to Sprint?

within 30 days
If the leased device or authorized replacement is returned to Sprint in good condition within 30 days of the new upgrade device shipping, Sprint will credit your account in the amount of the final purchase option price that Sprint charged to your account at the time the lease was cancelled.

Can you return a phone to T-Mobile after 14 days?

T-Mobile will gladly assist you with your Returns. You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.

How does Sprint return kit work?

Up to four devices can be returned using one return kit. Each return kit is associated with specific equipment that allows our warehouse to quickly and easily scan a return package and ensure proper association of the returned equipment to your account.

How do I return my Sprint phone after a lease?

You’ll need to pay any remaining lease charges and then decide if you want to return the phone to Sprint or buy it. Paying for the phone(s) or returning them to Sprint will complete your commitment and end any future charges.

Does T-Mobile pay off Sprint lease?

Get a new phone and we’ll pay off your current phone and service contracts – up to $650 per line or $350 in early termination fees, via virtual prepaid card and trade-in credit.

What comes in the Sprint return kit?

I received my new phone this morning with the return kit. I received a padded envelope, packing slip, return label, tracking label, English and Spanish instructions, and an activation sheet. The instructions indicate that I should put the serial number of the returning phone on the ‘Customer Information’ label.

Why is Sprint charging me to return my phone?

Customers who return their device via mail will be billed the remaining device balance due under their installment billing agreement. These charges will be credited when the device is received and processed by Sprint.

What is Sprint return policy?

Simply return your device in good, working condition to your original place of purchase and contact us to deactivate service within 14 days of activation, and Sprint will: Refund the device purchase price and any down payment, as well as any installment billing or lease payments made to date.

Where can I return or exchange a sprint purchase?

For purchases made in a Sprint retail store, you can exchange your purchase (s) at any Sprint Corporate Store. See www.sprint.com/storelocator to find the closest store supporting returns.

What happens if you don’t receive a sprint return kit?

If you requested a return kit from Sprint and haven’t received it or maybe even misplaced it, you can request a new one. If you are receiving a discount on a phone that requires a trade-in, you must make sure your trade-in is eligible.

How long can I try sprint for?

For new lines activating on or after April 5th, 2019, we’ll let you try out Sprint for 30 days, and if you aren’t 100% satisfied, we’ll refund your service charges in addition to your device costs covered under our standard Sprint Satisfaction Guarantee.

How long does it take for sprint to refund money?

It takes the company 10–14 days to refund the amount back to your account Sprint will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. You’ll get the refund in cash up to $175 if you return your product at their retail store.