How long do Thameslink refunds take?

within 10 working days
You should get your money back within 10 working days. All refunds have to be given back to you in the same way that you paid. If you bought your ticket using a debit or credit card, a member of the refunds team will phone you to process the refund.

Can you get a refund on a flexi ticket?

Can I get a refund on a Flexi Season ticket? Yes, a refund is calculated from the difference between the price you paid for the Flexi Season ticket and the cost of an Anytime return ticket for each day you have used. You must apply for a refund before the end of the 28 day validity period.

Do Thameslink have ticket inspectors?

Yes. Our revenue inspectors travel around our network and can issue penalty fares to passengers who do not hold valid tickets. This includes anyone in first class with a standard class ticket.

Are Thameslink tickets valid on Southern?

Passengers can now travel using Southern and Thameslink smartphone e-tickets at more railway stations in Sussex and Surrey, UK, which help people to socially distance, subsequently preventing the spread of COVID-19.

What happens if you don’t tap out Thameslink?

A Penalty Fare works out to either £20 or twice the full single fare applicable to the next station at which your train stops (whichever is the greater amount). In addition, if you choose to continue on the train after paying the Penalty Fare, you may be charged the full single fare to your destination station.

Are there conductors on Thameslink trains?

Thameslink on Twitter: “@Hannah_Crawf Hi Hannah, we don’t have conductors working on our trains.

How does season ticket work?

In sports, such as association football or American football, a season ticket grants the holder access to all regular-season home games for one season without additional charges. The ticket usually offers a discounted price over purchasing a ticket for each of the home games for a season individually.

How much compensation do you get for delay repayment?

Claim up to 100% money back on your ticket

Length of delay Compensation
60 to 119 minutes 100% of the cost of your single ticket or 50% of the cost of your return ticket
120 minutes or longer 100% of the cost of your ticket whether single or return

Can I get refund for delayed train?

You can get a full refund if your train journey is cancelled. If you’re delayed and arrive at your destination more than half an hour late, you’ll usually be able to get some money back. Some train companies will also give you compensation if your train is more than 15 minutes late.