How do you cancel a phone that has been stolen?

Call the provider for your phone and tell them it was stolen. Have them turn the phone off until you can retrieve it. If not able to retrieve it, then call 911 and report the theft to the police.

Does Sprint insurance cover stolen phones?

Sprint’s next-day insurance replacement allows customers whose phone is lost, stolen, or not eligible for repair, simply file a claim to receive a replacement device the next day, in most cases. A deductible applies based on the tier of your device.

How do I report my phone stolen to Sprint?

Contact Sprint in person, by phone, chat or email to report your phone as stolen or lost. Dial 866-866-7509 within the U.S. or dial “* 7” from a Sprint phone. Log on to the Sprint website to contact the company via chat.

Do you still have to pay your contract if your phone is stolen?

Your network won’t normally replace your phone free of charge and you’ll have to carry on paying your monthly line rental until the end of your contract. If you don’t get a free replacement phone, you’ll have to decide whether to: buy a new phone and continue with your current contract.

Can you unlock a phone that was reported stolen?

Once your device is off the blacklist, you can either use it or sell it. Unfortunately, if the previous owner blacklisted the device by reporting it as lost or stolen, then the carrier will be unable to remove or unlock the blacklisted phone.

How much does it cost to replace stolen Iphone with Sprint?

If you have a Sprint Complete plan, this provides next-day phone replacement for lost or stolen devices, so you can quickly receive a new device once your original one is verified missing. Deductible fee for phone replacement or lost phone fee: Tier 1: $50. Tier 2: $125.

What happens if I lose my Sprint phone?

Sign in to your Google account. Go to the official Android platform. Find your phone on the list of connected devices and click on it. Look at the map to get an approximate location.

How do I make an insurance claim with Sprint?

Phones: To file your claim or check your claim status online, go to www.phoneclaim.com/sprint or call Asurion Customer Care at 1-800-584-3666. Tablets: To file your claim, go to www.phoneclaim.com/sprint/tablet/program. If your device has been damaged, we will send you shipping materials to return it.

Can the police track down a stolen phone?

Yes, the police can track a stolen phone using either your phone number or the phone’s IMEI (International Mobile Equipment Identity). Whether or not the police prioritize looking for your stolen phone is another matter.