How do I speak to an Eskom consultant?

  1. Customer chat-bot. Customer chatbot. Hi, I’m Alfred, Eskom’s chatbot!
  2. MyEskom Customer App. MyEskom Customer App. This App provides Eskom customers with self-service capabilities such as account, billing, and meter reading functionality.
  3. Share Call number. Share Call number. 08600(Eskom) or 0860037566.

How can I get help from Eskom?

Customer chatbot

  1. email: [email protected],
  2. CSonline website.
  3. Download our MyEskom Customer App OR.
  4. Alfred Chat bot.

How do I apply for Eskom meter box?

Detail and documentation you need to supply to enable Eskom to speedily process your connection application:

  1. Contact information (landline, mobile number and e-mail address).
  2. Physical address (please supply proof in the form of an account statement no older than three months).
  3. Employment status.
  4. Next of kin.

How do I register for Eskom?

Should you wish to become an online customer, and have access to your account details online 24 hours a day, please follow the registration process:

  1. Have your most recent bill available as you will be asked for certain information for validation purposes.
  2. Press the “Register” button below.

Where is Eskom head office?

Sunninghill, Sandton, South AfricaEskom / Headquarters

How do I claim my free unit of electricity?

To claim the benefit, customers should visit their nearest vendor. Alternatively, USSD codes *130*869# or *130*269# are available to already configured customers to claim the benefit via a cell phone at no charge to the customer.

How much does it cost to install prepaid electricity?

Costs vary slightly by area, but this gives you an idea of cost for prepaid electricity meters in Gauteng. Taking everything mentioned above into account, with installation, you should be looking at paying an average of R1,500 for just a basic single phase unit and around R3,500 for a basic 3 phase unit.

How much does it cost to install a prepaid electricity meter in South Africa?

For a single-phase meter the cost generally ranges between R600 and R1,200. The 3 phase meters tend to range between R1200 and R4,000. As for the installation, the cost varies widely from several hundred rands to well over R1,000.

How do I get an Eskom electric meter?

To register a meter, visit an Eskom office with the ID number of the person in whose name the meter is to be registered, the pole number of the pole feeding their home and if possible, the meter number of an immediate neighbour whose meter is registered on the system.

How do I get an electricity connection?

*To get the best deals among the listed contractors, you are advised to liaise and request for quotations prior to appointing one.

  1. 1)Fill up form. Fill the Electricity Application form and attach it together with required documents.
  2. 2)Pay essential charges.
  3. 3)Get electricity supply.

What would happen if Eskom declared stage 4?

– if Eskom declared Stage 4, this would mean he/she would be shed from 01:00 – 03:30 AND 09:00 – 11:30 AND 17:00 – 19:30 – if Eskom declared Stage 5, this would mean he/she would be shed from 01:00 – 05:30 AND 09:00 – 11:30 AND 17:00 – 19:30

Is there a queue for Eskom customer service?

No queue, no holding on.I will give you a reference number and can give you feedback on previously reported faults. I am ready to help you now. This App provides Eskom customers with self-service capabilities such as account, billing, and meter reading functionality.

What would happen if Eskom declared load shedding?

If load shedding is declared for the 1st of month in this example then someone in Blouberg, Alldays Dorp would look at the corresponding date (as depicted in the picture below): – if Eskom declared Stage 1, this would mean he/she would be shed from 01:00 – 03:30

What is Eskom’s warranty on the content?

In the premise, Eskom makes no representations or provides no warranties regarding the accuracy or the suitability of the contents published or that it is free from errors or omissions.