Does Overstock charge shipping on returns?

Does Overstock charge shipping on returns?

If you’re returning an item due to buyer’s remorse, all shipping costs are your responsibility. In case the return is a result of a failed delivery or defective product, the company will cover the return shipping charges. Note that the Overstock return policy doesn’t apply to third-party sellers on Overstock.com.

Does Overstock have free shipping returns?

Unfortunately, Overstock doesn’t offer free returns. Shipping costs of returned items are always the responsibility of the customer. The online retailer will refund the shipping charges only if the ordered item is defective.

How do Overstock returns work?

We inspect all returned items when they arrive at our processing facility. If your return is a result of an Overstock error or defective product, we will refund the full cost of the merchandise and original shipping charges. You can expect to receive your refund within four weeks of shipping your package back to us.

How do I return a package to Overstock?

How to Return an Item

1. Click Here and sign into your account.
2. Click the Orders & Returns tile from your Dashboard in My Account.
3. Click Return Item next to the item you want to return.
4. Provide your return information.

What happens when you return a product?

In retail, a product return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a refund in the original form of payment, exchange for another item (identical or different), or a store credit.

How do I return an item?

Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.

What is return policy?

A return policy is a document that outlines the rules for returning purchased goods or services. These policies often include refund information, returns requirements, timeframes, and customer support contact information.

How do I return an order?

How does Overstock ship?

Our standard shipping method is ground shipping. We will ship your order via any of the major mail carriers, including UPS, FedEx, and the United States Postal Service. At this time we are unable to provide the option to choose your carrier of choice.

What is the best excuse to return an item?

Here are some of the most common reasons for returns, and what you can do about them:

• #1 | The Customer Bought the Wrong Item.
• #2 | The Product is No Longer Needed.
• #3 | The Product Didn’t Match the Description.
• #4 | A Gift Purchase Was Incorrect.
• #5 | The Product Was Damaged Upon Arrival.

Do returns get thrown away?

Retailers spend as much as 66% of the price of a product to process a return. But it’s costly for the environment, too: About 6 billion pounds of returns ends up in landfills.