How do I talk to a real person at Oncor?

Contact Us

  1. Contact Us.
  2. General Inquiries/Service Requests:
  3. 888.313.6862.
  4. [email protected].
  5. (Mon.-Fri., 8 a.m.-6 p.m. Central Time)

Is Oncor the only electric delivery company in Texas?

Which providers are available in Oncor Energy’s service area. If you live in one of Oncor’s many service areas across Texas, a number of providers are available to provide your electricity, including Constellation, Direct Energy, 4Change Energy, and TXU Energy.

Who owns Oncor Electric Delivery?

Sempra
Energy Future HoldingsEnergy Future Intermediate Holding CO LLC
Oncor Electric Delivery/Parent organizations
While Oncor is owned by two investors (indirect majority owner, Sempra Energy, and minority owner, Texas Transmission Investment LLC), Oncor is managed by its Board of Directors, which is comprised of a majority of disinterested directors.

Who is Oncor in Texas?

Oncor is an electric transmission and distribution utility primarily regulated by the Public Utility Commission of Texas (PUCT). The company operates according to state and federal regulations to ensure customers enjoy reliable service and full transparency regarding energy delivery rates.

How do I report a power outage in Fort Worth?

You can also call us at 888.313. 4747. If you have signed up for My Oncor Alerts, text OUT to 66267 (ONCOR). To register for My Oncor Alerts, text REG to 66267.

Does Oncor service all of Texas?

Oncor is the electric utility company that delivers power to over 10 million customers in north, central and west Texas. They are the utility company for 400+ cities in Texas.

Who bought Oncor?

Sempra Energy
SAN DIEGO and DALLAS, March 9, 2018 /PRNewswire/ — Sempra Energy (NYSE: SRE) today completed its $9.45 billion acquisition of Energy Future Holdings Corp.

Who is responsible for tree limbs on power lines Texas?

Trees near power lines need to be trimmed by either yourself or your utility company to about a 15-foot minimum distance. If the tree is on your property then it’s your responsibility to have it trimmed. If it is on or partially on public land it’s up to the power company.