How do I contact Apple Music customer service?

Product and Services Support

  1. U.S. technical support: (800) APL–CARE (800–275–2273)
  2. See all worldwide support telephone numbers.
  3. Contact a mobile carrier.
  4. Make a reservation at an Apple Retail Store Genius Bar.
  5. Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.

What music does Apple support?

Music Quality Apple Music uses 256kb/s AAC (Advanced Audio Coding) files for standard playback, but Apple Music also has a lossless tier. Apple Music lossless in the ALAC format starts at CD quality, which is 16-bit at 44.1 kHz (kilohertz) and goes up to 24-bit at 48 kHz for native playback on supported Apple devices.

How do I fix my Apple Music subscription?

Change your subscription plan on your Mac

  1. Open the App Store app.
  2. Click the sign-in button or your name at the bottom of the sidebar.
  3. Click View Information at the top of the window.
  4. On the page that appears, scroll to Subscriptions, then click Manage.
  5. Click Edit next to the subscription that you want to change.

How do I get a refund for Apple Music subscription?

How to request a refund

  1. Sign in to reportaproblem.apple.com.
  2. Tap or click “I’d like to,” then choose “Request a refund.”
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit.

How do I check my Apple Music subscription?

1) Open your Settings, scroll down to and select iTunes & App Store. 2) Tap your Apple ID at the top and choose View Apple ID. 3) Scroll down to and tap Subscriptions and pick Apple Music Membership.

How do you chat with Apple Music?

The extension can be accessed by tapping on the “+” icon next to the text bar to add Apple Music to a conversation. There’s also an option to interact directly with the Apple Music chat bot to ask for music recommendations.

Why is my Apple Music disabled?

It’s a security feature for Apple devices that when someone has entered the wrong passwords for multiple times, your Apple ID will be disabled. If you are in this situation, the best thing you can do is to wait 24 hours and try again. ▶ Frequently sign in & out the same account in different Apple devices.

Why has my Apple Music subscription stopped?

Make sure that you’re signed in with the Apple ID and password that you use with your Apple Music membership and to make purchases from the iTunes Store. Check to see if your Apple Music membership is active. Check to see if the purchases are hidden, then unhide them. Learn what it means if songs appear in gray text.

Does Apple usually refund subscriptions?

Apple maintains a very strict data security policy and does not allow access, manage, cancel, or refund your subscription for you. As a result, we cannot manage customer refunds.