What are the 3 levels of the EFQM?

There are three levels of recognition under the Levels of Excellence scheme, i.e.:

  • I. European Excellence Award – EEA.
  • II. Recognized for Excellence – R4E.
  • III. Committed to Excellence – C2E.

How many criteria does the EFQM Model have?

nine criteria
The EFQM Excellence Model is a non-prescriptive framework based on nine criteria. Five of these are ‘Enablers’ and four are ‘Results’. The ‘Enabler’ criteria cover what an organisation does. The ‘Results’ criteria cover what an organisation achieves.

What are the results in the EFQM Excellence Model?

The fundamental premise of the EEM is that excellent results, with respect to customers, people, society and key business results (four results criteria), are achieved through leadership that directs and drives the organisation’s strategy, people, alliances and resources and processes (EFQM, 2012).

What is EFQM framework?

The European Foundation for Quality Management (EFQM) Excellence Model, is a self-assessment framework for measuring the strengths and areas for improvement of an organisation across all of its activities.

What is EFQM Excellence Model PDF?

EFQM Excellence Model is a practical tool that indicates the position of business organizations on. excellence path and helps them to determine their shortcomings and encourages appropriate solutions.

What is the purpose of EFQM model?

What is the purpose of EFQM?

The EFQM model provides a framework allowing organisations to determine their current “level of excellence” and where they need to improve their efforts. The model also helps to ensure that business decisions incorporate the needs of all stakeholders and are aligned with the organisation’s objectives.

What is the purpose of the European Quality Award EFQM )?

The EFQM Excellence Award is a transnational quality award that recognises European businesses with “excellent and sustainable results” across all areas of the EFQM Excellence Model. It was established in October 1991 as the European Quality Award by the European Foundation for Quality Management (EFQM).

Is EFQM a quality management system?

The EFQM Model or EFQM business excellence model is the most popular quality management tool in Europe, used by more than 30.000 organisations to improve performance. It supports you to self-assess and reflect.

What are the quality concepts of EFQM?

The EFQM–health care-adapted framework has eight quality dimensions, two of them (customer focus and safety) being overlapped with the other six (staff, results orientation, responsive governance, leadership and constancy of purpose, clinical effectiveness, and partnership development).

How can EFQM be achieved?

The Model starts with the following premise: Customer Results, People Results and Society results are achieved through Leadership driving Policy and Strategy, People, Partnerships and Resources leading ultimately to excellence in Key Performance Results.