Why is my verbatim hard drive not working?

Why is my verbatim hard drive not working?

Check the USB ports. Test other USB devices on the ports to verify they are working. If you have multiple USB ports, try each port. If your drive requires an AC adapter, please check all cables, and make sure the drive is switched ON in the back if a switch is included in your model.

How do I connect my Verbatim external hard drive?

Connect the interface cable* to the Verbatim Hard Drive. 2. Connect the interface cable* to the interface port of your computer. * Please use the interface cables that come with your device (e.g. USB, eSATA, Firewire, Thunderbolt) for connecting the device to your PC/Mac.

How do I eject a verbatim external hard drive?

Click the Unplug or Eject Hardware button in the System Tray. 3….

1. If you have files located on your external drive open in any application, close them.
2. Locate the icon for your device on the desktop, and drag it to the trash/eject icon.
3. Once it is no longer on the desktop, You can then disconnect your drive.

Why is my hard drive not showing up on my Mac?

Go to Finder and click on the Finder button in the menu bar at the top of the screen. Follow Preferences → General → Show these items on the desktop. Make sure you tick the boxes next to External disks and Hard disks. Then go to Sidebar and check Hard disks and External disks there as well.

Why is my external hard drive not showing up on my computer?

Common issues include: Outdated drivers – Your existing drivers may be corrupted. Or, they may need updating to establish communication between the external hard drive and your system. Faulty connection – Try plugging the external hard drive into a different port to see if it’s a port-related issue.

Why can I not eject my external hard drive?

If you can’t eject the external hard drive, you can reboot or turn off your computer, and this will close all programs and processes to make sure no programs are using the files on the external hard drive. After your computer restarts or turns off, you can try to eject the external hard drive.