Why is Pitney Bowes machine not printing?

Solution 1: Check your ink cartridge. Solution 2: Run a test pattern to assess print quality. Solution 3: Run test purge C to resolve print quality. Solution 4: Clean your print head.

Why is my franking machine not printing?

If the franking machine displays the warning Ink Out, the ink supply is completely gone and the franking machine won’t print until the cartridge is replaced. Install a new genuine Pitney Bowes ink cartridge immediately.

How do you put a printhead on a Pitney Bowes?

Squeeze the two gray tabs on either side of your new print head and angle slightly while sliding it back into its holder.

  1. Push your print head into place.
  2. Install your ink cartridge.
  3. Rotate your guard back to the closed position.
  4. Close your cover.
  5. Reseat your scale, if necessary.

How do you troubleshoot Pitney Bowes postage machine?

Try your troubleshooting solutions in this order:

  1. Check your network configuration.
  2. Restart your meter.
  3. Check to ensure that you have the latest version of PC Meter Connect.
  4. Check the connection between your meter and your computer.
  5. Change your PC Meter Connect Internet options.

How do you clean Pitney Bowes?

Remove the ink cartridge and set it aside. Squeeze the latches holding the printhead cover in place and lift the print head cover. Lift the printhead out of the machine. Clean the printhead with a soft, lint-free cloth.

Why does my Neopost machine say no printing?

If your machine is displaying a ‘pass through not printing’ message this can usually be resolved by rebooting the machine. To do this please switch the machine off at the plug socket for at least 30 seconds and then switch the machine back on.

How do you clean a postage machine?

How to Clean a Pitney Bowes Mail Meter

  1. Unplug the mail meter from the wall.
  2. Open the cover of the mail meter. Spray the canned air inside the whole machine to remove dirt and dust.
  3. Dampen a lint-free cloth with cleaning solution.
  4. Open an alcohol wipe.
  5. Spray a lint-free towel with the cleaning solution.

How do you reset a Pitney Bowes machine?

To reset the Communication Device to its default settings, you will need a small pointed object, such as a pen, to access the reset button.

  1. Disconnect the network cable from the back of the Communication Device.
  2. Disconnect the power cable from the back of the device.
  3. Press and hold the reset button: