Why is my Xfinity not working?

Unplug your equipment, wait one minute, and then plug it back in. This method, known as powercycling or rebooting, can fix many connection problems. Make sure your account is up to date on payments by going to the Billing tab in My Account (you may be asked to sign in using your Xfinity ID and password first).

Why is my Xfinity connected but not working?

If your Xfinity Wi-Fi says “Connected, but no Internet”, it means that your device is connected to your router/modem but can’t access the Internet because of a faulty router, DNS issues, IP address issues, or filled cache storage on your device.

Why does my Xfinity say no signal?

Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they’re not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box.

How do I reset my Xfinity internet?

Restarting Your Xfinity Gateway via My Account Online

  1. Log in to your account at xfinity.com/myaccount using your Xfinity ID and password.
  2. Scroll down and select Manage Internet.
  3. Select Restart Modem to begin troubleshooting.
  4. Select Start Troubleshooting to begin your modem restart.

How do I reboot my Xfinity router?

To manually restart your Xfinity router, do the following:

  1. Locate the “Reset” button found either at the front or back of the router.
  2. Hold down the button for at least five seconds.
  3. Once you release the button, your router is reset and will restart.

Why do I have Wi-Fi but no internet?

WiFi connected but no Internet: Start with the router If the Internet works fine on other devices, the problem lies with your device and its WiFi adapter. On the other hand, if the Internet doesn’t work on other devices too, then the problem is most likely with the router or the Internet connection itself.