Why is my virgin media Hub not working?

Try these steps to fix most Virgin Media connection problems: Reboot the WiFi Hub by turning it off and then on again. Make sure all the wires coming into and out of the Hub are pushed in firmly. If that hasn’t helped, reset your Hub’s settings and your WiFi settings back to their original settings.

Can I replace my Virgin Media Hub?

To request a Hub swap or upgrade, simply use the Virgin Media Connect app or sign in on the My Virgin Media app to find out if you’re eligible. You can also check eligibility using the link below.

Why is my WiFi Hub not working?

The reboot process is simple on most routers — unplug your router’s power cable, wait a few seconds, and then plug it back in. If you have separate modem, you may also want to try unplugging your modem’s power cable and plugging it back in after a few seconds.

Why is my virgin Hub light orange?

There’s no official status of an orange light on the Hub 3. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn’t acceptable to have the LED malfunction.

Why is my virgin Hub flashing green?

This light flashes green when the Hub’s downloading a software update. This flashes during set up, and then stays green for 2 minutes when you’re done. It isn’t on during normal use, but turns red if there is a problem. This light flashes green if you press the WPS button.

Can I replace virgin Hub with another router?

To upgrade your router, you’ll need to put your Virgin Media Super Hub into modem only mode to switch off all of your Super Hub’s other functions. This is because it’s necessary for connecting to the wider Virgin Media network.

How do you diagnose router problems?

Try these common fixes first.

  1. Restart your router. This fix works so often that it’s always worth trying first.
  2. Switch Wi-Fi bands (2.4 GHz and 5 GHz)
  3. Test your Wi-Fi on different devices.
  4. Try a different Ethernet cable.
  5. Improve the position of your device and/or router.

Why is my virgin router flashing red phone?

If it flashes red or stays on for more than two minutes, there’s a problem with your internet connection. The Wi-Fi light: When the Hub 3.0 is booted up, the Wi-Fi symbol will stay on for two minutes. As above, if it stays on for two minutes or flashes bright red, you’ve got a problem with the Wi-Fi.

What does a red light mean on my virgin router?

If it’s red, then this is an indicator that the hub is actually overheated, and you might need to find a better position for it with a little more ventilation. If the Internet Light is flashing red, then you’re going to want to go ahead and restart the router.

What Colour should Virgin WIFI box be?

Your Virgin Media Hub 3.0 can work in a router or a modem mode. When modem mode is active, the light on the router will be magenta. It is normal to see this color, but in some cases, users see it as a red color.