Why is my Royal Mail redirection not working?

If you’ve applied for a redirection recently, there are several reasons your mail might not be redirected from your old address. If you’ve received your confirmation letter please check: The old and new address are correct. The correct names have been included.

Does Royal Mail redirection delay?

Redirected mail Post that is redirected to your new address requires our extra attention, which can delay its arrival. Redirecting mail is a hassle-free way to ensure that you still receive important post even after you’ve moved home or business.

How do you check if my mail is being forwarded?

Call 1-800-ASK-USPS and ask to be transferred to the post office in the city where you previously lived if you have not begun to receive your forwarded mail. Talk to the postmaster or clerk in that office to check the status of your address change.

Does forwarded mail take longer to arrive?

Whereas priority mail can come quickly, forwarded mail can take slightly longer to arrive.

How many extra days does it take to get forwarded mail?

Although mail forwarding may begin within 3 business days of your submitted request, it’s best to allow up to 2 weeks. Mail will be forwarded to your new address as it comes, piece by piece. Choose to change your address in a few simple steps online or visit your local Post Office™ location.

Is there a delay when mail is forwarded?

Forwarded mail can take around 3-12 days to arrive. It is best to put in a request about forwarding mail so it can be processed as soon as the package arrives. You can submit a temporary change of address or a permanent one where your mail can be forwarded.

How do I make a complaint to Royal Mail?

Contact details Royal Mail Customer Services To make a complaint call us on 03457 740740 or complete our dedicated form here. Should you wish to cancel your complaint, you can do so here.

How do I get a Royal Mail Redirection?

Before you apply An official Royal Mail Redirection can only be obtained online via royalmail.com/redirection or in person from a Post Office. Royal Mail is aware of unauthorised and fraudulent websites which claim to offer the Royal Mail Redirection service.

How do I complain about a deadlock with Royal Mail?

Customer complaints in deadlock can be referred to the independent Ombudsman style scheme, the Postal Redress Service (POSTRS). You can contact the Postal Review Panel at any time quoting your Royal Mail reference number.

How do I make a claim with Royal Mail?

For some complaints you may be required to complete a “Loss, Damage or Delay” form available at royalmail.com/claims . Our Customer Service Advisors will let you know the appropriate process to follow. If you are contacting us on behalf of another person, we may ask you to provide proof of that person’s consent to your handling their complaint.