Why is it my Smartbro not working?

You can try restarting your device and if that doesn’t solve your connection problems, then you can reset it. There are two ways to reset the Smart Bro Pocket WiFi: through the admin dashboard and by doing a hard reset.

Why is my router not connecting to my modem?

You’ll want to check the cable between the modem and the wall socket, the cable between your modem and your router, the power cables to both the modem and the routers, as well as the Ethernet cable that’s plugged in at the back of the router. Even if a cable looks connected, it could be slightly loose.

How can I fix my Smart Bro LTE Pocket WiFi no signal?

Optimize your device

  1. Refresh your device by turning it OFF and then back ON.
  2. Go to Network Mode setting and lock it to 3G/WCDMA/HSPA/HSPA+ or LTE/4G, whichever is applicable. You may set it to back to Auto once you are in a location where you’re not experiencing signal issues.

How can I reset my Smart Bro Wi-Fi?

To do this, you must hold down the Power button and the “WPS” button on the pocket Wi-Fi and wait for it to reboot. This will reset your system configurations, including your password. The SmartBro Pocket Wi-Fi’s default password is “smartbro”.

How can I activate Smart Bro Pocket WiFi?

For Laptop and other devices:Connect via WiFi settings

  1. Press the FUNC button 2 times.
  2. Press (|) button to select the Device Info function.
  3. Go to WiFi Settings on your laptop or device and search for the available network.
  4. Connect to the PW Name indicated on your Pocket WiFi.
  5. Enter the Password indicated on your Pocket WiFi.

How can I access Smartbro?

STEPS:

  1. A “Your Connection is not private” page will appear. Click on the ADVANCED button to proceed.
  2. An extended detail will appear. Click Proceed to 192.168. 1.1 (unsafe) to proceed.
  3. You will be directed to the Smart Bro Web Dashboard UI. Enter the default username and password. Username: smartbro. Password: smartbro.

How can I reset my Smart Bro WiFi?

How do I diagnose my Smart Bro internet connection?

Q: How do I diagnose my SMART Bro Internet connection? A: Your SMART Bro Internet connection can be diagnosed by clicking on the “CHECK MY CONNECTION” button. This will allow QuickSolutions to diagnose parts of your Smart BRO connection, and troubleshoot basic connection problems.

What should I do if my device/modem cannot detect the SIM?

If your device/modem cannot detect the SIM, try performing a hard reset by pressing the reset button on the right side of your modem for at least 5 seconds. If this did not resolve your issue, you can call Smart Hotline at *888 or send a message through the official Smart Social Media Accounts via Facebook or Twitter.

What is the phone number for Smart Bro?

For provincial subscribers, SMART, Talk N’ Text, & Addict Mobile phones, dial *888. You could also submit a help ticket via my.Smart .) Starting June 1, 2014 the landline hotline number for Smart Bro Plug It, Pocket Wifi, Bro SIM and Share It, will be 888-1111

What do I do if my modem is defective?

If your Modem is found to be defective after the seven (7) day replacement warranty period, please go the partner Service Center of your modem for checking and repair. If this did not resolve your issue, you can call Smart Hotline at *888 or send a message through the official Smart Social Media Accounts via Facebook or Twitter.