Which services are available at Home Affairs?

Immigration

  • Maintaining the National Population Register (NPR)
  • Managing the birth, marriage and death records.
  • Determining and granting citizenship.
  • Issuing travel documents and passports.
  • Issuing identity documents (ID)

Do I need to make an appointment at Home Affairs?

You can also finalise your application at any Home Affairs office; no appointment is required.

Is Home Affairs open in SA?

Home Affairs offices are open between 8am and 3.30pm: Monday to Friday. DHA service contact points observe all Covid-19 health protocols. When visiting our offices, please observe social distancing and wear a face mask. Together we can beat the Coronavirus!

What does Dept of Home Affairs do?

​​The Department is responsible for immigration and customs border policy, as well as: National security and law enforcement policy. Emergency management, including crisis management and disaster recovery.

How do I know if I am ready for collections?

To confirm if their documents have indeed arrived at their nearest Home Affairs office members of the public can ‘track’ the application progress, by texting the word ‘ID’, a space and their 13-digit ID number to 32551.

Can I book an appointment for Home Affairs Online?

Citizens are encouraged to make use of the online booking system because in the near future, selected Home Affairs will process smart ID and passport applications only for clients who have booked an appointment through the Branch Appointment System. Pre-booked clients will be serviced at dedicated counters.

Can you email Department of Home Affairs?

Alternatively please email [email protected].

Is Home Affairs open in December 2021?

13 December 2021 Home Affairs Minister Dr Aaron Motsoaledi has approved a temporary extension of operating times at front offices by two and a half hours from 08:00 to 17:30 from today, Monday, 13 December to Thursday 30 December 2021 to deal with the high demand for services at Home Affairs offices.

How do I book a Home Affairs booking?

To book an appointment, visit www.dha.gov.za and click on BABS. It’s quick and easy. The appointment booking system is one of the many strategies that we have introduced to fight the long queues.