Where do I return my Frontier cable boxes?

How to Return Frontier Equipment

  1. Find a UPS Store® and bring in the QR code you receive along with the Frontier equipment you need to return.
  2. The QR code will be scanned to verify the equipment you need to return to us.
  3. No boxes or labels are needed.

Do you have to return Frontier Equipment?

Other Frontier equipment, including any Video TV equipment (DVR/Set Top Boxes), does not need to be returned, but we strongly encourage you to recycle it in an environmentally friendly way.

How do I cancel my Frontier cable?

To cancel your Frontier Internet Subscription, follow these easy steps:

  1. Call customer service on 800.921.8105.
  2. Ask to speak with a representative.
  3. Provide them with your account information.
  4. Ask them to cancel your service and provide a reason.
  5. Request a confirmation email.
  6. Return equipment within 30 days.

Is Frontier Communications still in business?

Frontier filed for bankruptcy in April 2020 with a plan to cut more than $10 billion of its $17 billion debt load by handing ownership to bondholders. It was the biggest telecom filing since WorldCom in 2002, reflecting years of decline in its business of providing internet, TV and phone service in 29 states.

How do I return Verizon equipment to UPS?

Equipment returns

  1. Return rented equipment to The UPS Store nearest you. Check here.
  2. You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.
  3. Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.

Does Frontier provide a router?

If you don’t already have your own FiberOptic router, Frontier provides an integrated modem and router with WiFi capabilities with all Internet plans (monthly fees may apply).

How do I return my Ziply equipment?

We’ll send you a prepaid mailing box(es) and fully-addressed sticker(s) via UPS Ground. It will arrive at your home within 5–7 days. Pack up your equipment as directed and send it back to Ziply Fiber via UPS.

Does Frontier charge a disconnect fee?

Frontier cancellation fees Most customers only pay the standard $9.99 disconnect fee.

Is it legal for Frontier to charge a disconnect fee?

“There are no laws specifically prohibiting cancelation fees, nor any laws dictating fees as related to length of subscription,” said Bethany McCorkle, spokeswoman for the attorney general’s office.

What is Frontier Communications called now?

Frontier Communications’ Northwest operations and assets are now Ziply Fiber. Ziply is a new company that is investing $500 million to improve its network and service. Frontier sold the assets to WaveDivision Capital in partnership with Searchlight Capital Partners for $1.35 billion.

How do I return a FIOS cable box?

Return Options:

  1. Return rented equipment to The UPS Store nearest you. Check here.
  2. You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.
  3. Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.