What is the acronym for IVR?

IVR (Interactive Voice Response)

What does COB mean in medical terms?

Coordination of benefits (COB) allows plans that provide health and/or prescription coverage for a person with Medicare to determine their respective payment responsibilities (i.e., determine which insurance plan has the primary payment responsibility and the extent to which the other plans will contribute when an …

What does IVR stand for in healthcare?

Intelligent Interactive Voice Response
Intelligent Interactive Voice Response (IVR) is a comprehensive multipurpose tool that simplifies hospital-patient communication. Patients interact with touchtone or verbal responses to find or input information by phone.

Which is the acronym for a patient management system?

Medical practice management software (PMS) is a category of healthcare software that deals with the day-to-day operations of a medical practice including veterinarians.

How does an IVR work?

How does IVR work? IVR works by combining existing physical phone system setups with VoIP technology to create a call routing system. This system is then supported by IVR software to help build out automated menus that direct calls to the appropriate departments, live agents, or databases as necessary.

What is a cob issue?

Basically, COB means your insurance carrier wants to verify if you have health insurance coverage with another plan or plans. Some carriers will mail you paperwork that you must complete, and some require you to call them to discuss your coverage.

What does COB mean in logistics?

A clean Bill of Lading is issued with the added term “clean on board”. This means that the goods have been received in good order and in a good condition, as far as the shipping company can see. This is an old term, dating back to times when every shipment was physically loaded by the crew.

What is a IVR appointment?

IVR (Interactive Voice Response) systems are effectively used in healthcare and hospitals for drug and health library information, prescription refills, history records, medical transcripts, patient information services, automated pre-admissions, patient account records, appointment scheduling and reminder, lab results …

What is a EMR in healthcare?

Electronic medical records (EMRs) are digital versions of the paper charts in clinician offices, clinics, and hospitals. EMRs contain notes and information collected by and for the clinicians in that office, clinic, or hospital and are mostly used by providers for diagnosis and treatment.

What is EMR EHR software?

Although some clinicians use the terms EHR and EMR interchangeably, the benefits they offer vary greatly. An EMR (electronic medical record) is a digital version of a chart with patient information stored in a computer and an EHR (electronic health record) is a digital record of health information.

What is IVR in industry?

Interactive Voice Response (IVR) is a programmed telephone technology set to interact with callers. It has automated features that can reroute callers to the exact recipients.