What happens if you break your phone while on contract?

The full price of the device is typically split up into 12 or 24 month periods where customers pay for part of the device each month, along with their monthly plan fee. If they choose to break the cell phone contract, the customer can face early termination fees.

Can I still trade in my phone if its broken?

Yes, You Can Still Trade in Your Broken Phone.

What happens if you break your phone before it’s paid off?

Even if the device is broke you are responsible for paying the remaining balance owed on it. You can switch to a previous phone, but you will still have to make payments according to your device payment plan.

Can you get a new phone if your contract isn’t up?

If you bought your phone 9 months ago, you are not on a contract, you are on a Next installment plan. You can buy a new phone anytime you want, you just can’t have 2 Next plans on the same line. If you want to buy a new phone on Next, you either need to payoff your current phone or trade it in.

Are contract phones insured?

When you sign a mobile phone contract you will normally be offered the chance to buy an insurance policy from your provider. You don’t have to buy this insurance and you need to work out if it’s the best option for you.

How can you get out of a phone contract?

Contact your provider to tell them you want to cancel your contract. You can either call or send a free text, or email them. If you’re still within contract, you’ll need to pay any exit fees or buy-out the remainder of your contract, before you can leave.

Does Apple accept cracked phones for trade in?

An iPhone with a broken screen doesn’t have any value for Apple trade-in. It can only be recycled for free. The trade in value for Apple goes to nothing if there’s a crack.

What happens if you don’t pay for a contract phone?

If you do not pay your phone contract you will go into arrears and receive payment reminders and possibly be disconnected from the service. If you still do not pay, you may be chased by debt collectors or taken to court for a CCJ forcing you to pay.

Can you swap phones during a contract?

If you are still under contract with your existing provider for a SIM-only deal or a phone-and-tariff contract, you may have to pay the rest of your contract before you can switch. Depending on how long you’ve got left to run, that could prove costly.

Can you trade in a phone that isn’t paid off T-Mobile?

As long as you trade in an eligible device, you are good to go. Just know that if you are not trading in the device you are still paying for, we will not be able to reimburse you for the amount you owe on that device if you are also wanting to take advantage of our carrier freedom benefits.

How soon can I claim on phone insurance?

With the more reputable companies, as soon as your phone is lost, damaged or stolen, you can make a claim on your phone insurance – no matter how long you’ve had the policy. The insurance team will undertake necessary checks to ensure that the claim is valid.