What are the duties of telesales executive?
What are the duties of telesales executive?
Telesales Executive Responsibilities:
- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately recording details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
What skills do you need for telesales?
Telesales requires you to be patient, persuasive and persistent. You also need exceptional communication and phone skills, typing experience and the ability to thrive in an office environment. The aim of telesales is to build repeat business through excellent customer relations.
What are the duties and responsibilities of Telecaller?
Responsibilities
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
How can I be a good telesales executive?
Top 10 Killer Tips for Telesales Success
- Good, clean data. In order for any campaign to be successful the most important starting point is good, clean data.
- Know your goals!
- Scripted / Unscripted.
- Follow Up On Time.
- Know Who You Are Talking To.
- Don’t Be Afraid Of Voicemail.
- Positive Focus.
- Ask Questions.
What is a telesales job description?
Telesales Representative responsibilities include: Contacting potential or existing customers to inform them about a product or service using scripts. Answering questions about products or the company. Asking questions to understand customer requirements and close sales.
What should I say in a telesales interview?
Provide an answer that provides some personal reasons why you want to work in telesales and give a reason that is relevant to the specific job. If, for example, the job is with an insurance company, say that you are keen to enter the insurance industry because it is an interesting and constantly developing market.
What is the difference between customer service and telesales?
The first difference that we have to bear in mind is the purpose of each of them. Whereas telemarketing is more focused on offering information, opportunities and interest to the customer so that he or she considers a possible purchase, the call center’s main purpose is to achieve sales and offer customer service.
How do you convince customers to call?
6 Ways to Make Your Customers Happy Over the Phone
- Direct them where they need to go the first time.
- Reduce wait times.
- Make small talk.
- Use positive language.
- Be an active listener.
- Offer additional follow up if needed.
What is the duties and responsibilities of sales representative?
Sales Representative Responsibilities:
- Generating leads.
- Meeting or exceeding sales goals.
- Negotiating all contracts with prospective clients.
- Helping determine pricing schedules for quotes, promotions, and negotiations.
- Preparing weekly and monthly reports.
- Giving sales presentations to a range of prospective clients.
Why should we hire you answer for telesales?
“Over the years, I have acquired relevant skills and experience, which I shall bring to your organization. I have also worked tirelessly on my communication abilities and teamwork skills, which I will put to use in my future career, which would be in your organization if I am selected for the position.
How can I improve my telesales skills?
How to boost productivity in your telesales role.
- Set yourself targets. It may sound obvious, but without an aim, your work is likely to be pointless.
- Take a break.
- Learn new skills.
- Use a sales script.
- Analyse data for opportunities.
- Call monitoring and feedback.
- Up-sell.
