What are examples of behavioral based questions?

30 Common Behavioral Interview Questions

  • Tell me about a time when you had to work closely with someone whose personality was very different from yours.
  • Give me an example of a time you faced a conflict with a coworker.
  • Describe a time when you had to step up and demonstrate leadership skills.

What are some behavioral questions to ask?

The most common behavioural interview questions and answers Tell me about a time when you failed. Give me an example of when you had to assume leadership for a team. What is the most difficult/ challenging situation you’ve ever had to resolved in the workplace? Tell me about a time when you disagreed with a supervisor.

What are the 10 most common interview questions and answers for customer service?

Customer Service Questions Asked in a Job Interview

  • What is customer service?
  • What does good customer service mean to you?
  • Why do you think you’d be a good fit with our company?
  • Why do you want to work in customer service?
  • Tell me about a time you had to deal with a difficult customer, and how you handled it.

What are good customer service questions?

23 customer service interview questions to ask candidates

  • How would you define good customer service?
  • Can you tell me about a time when you were proud of the level of service you gave a customer?
  • Tell me about a time when a customer was reporting a technical issue that you didn’t know the answer to.

How do you answer a behavioral question when you have no experience?

You can say: * “I haven’t had anything exactly like that, but something close was X.” * “I haven’t encountered that at work, but I had a similar situation at school/in a volunteer role.” * “Honestly, it hasn’t come up yet for me, but my thoughts on how I’d approach it are…”

How would you deal with a difficult customer answer?

How to answer “How would you deal with a difficult customer?”

  1. Listen carefully to the customer.
  2. Repeat what you’ve just heard.
  3. Actively sympathize / apologize.
  4. Take responsibility to resolve the issue.
  5. Remain calm and compassionate.