How long is the warranty on a Shark vacuum?

5 years
How long are new Shark products guaranteed for? All of our Shark Clean products have a 12 month warranty. Our confidence in our design and quality control means that your new Shark vacuum cleaner is guaranteed for a total of 5 years*.

What do you do when your Shark vacuum stops working?

Vacuum Thermostat

  1. Switch the vacuum off.
  2. Unplug the Shark vacuum from the power source.
  3. Empty the dust cup.
  4. Check if there’s any blockage in the filter, hose, or brush roll. Remove the clog.
  5. Allow your vacuum to cool down for an hour.
  6. Switch the vacuum on again and see if it starts working.

How do I claim my Shark vacuum warranty?

How to initiate a warranty claim. You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase. We also ask that you register your product online at registeryourshark.com and have the product on hand when you call, so we may better assist you.

Is my Shark still under warranty?

If you have purchased directly from Shark Clean UK, your warranty is automatically registered for you. You will still benefit from a 12-month initial warranty without registration. Failure to register a product from a retailer will lead to a warranty claim outside of the 12-month initial warranty being rejected.

How do I check my Shark vacuum warranty?

You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase. We also ask that you register your product online at registeryourshark.com and have the product on hand when you call, so we may better assist you.

How do I find my Shark warranty?

You can also find online support by visiting the Customer Support section on our website. In order to benefit from our extended warranty (see F for more information on the duration), you will need to register your product within 28 days of purchase when purchased from a retailer; please see below for more information.

Why did my Shark vacuum stop running?

This happens because the vacuum has a motor protective thermostat. If the vacuum turns off due to overheating, the thermostat has to be reset before you can use it again. Follow the instructions to restart the motor protective thermostat. Turn off and unplug the vacuum.