How do you ask open-ended questions in sales?

Open-ended Questions For Sales Require an Answer Beyond “Yes” or “No” It seems simple enough: open-ended sales questions are those that require more than a one-word answer while closed-ended questions can be answered with a selection from a shortlist of choices.

What are good open-ended questions to ask?

The 101 Best Open-Ended Questions of All Time

  • What are your plans for today?
  • Could you tell me what you are thinking about?
  • How did you complete this task so well?
  • What do you believe constitutes having a good life?
  • Can you tell me how to make your favorite dinner dish?
  • Why do you like the music that you do?

What questions should I ask my customers?

Here are the top 5 questions you’d ask your customers

  • What can my company do to better serve your needs?
  • How satisfied are you with our products/services?
  • What value do we provide?
  • What are your biggest challenges?
  • Why did you choose us over the competition?

How do you start an open-ended question?

Open-ended questions begin with the following words: why, how, what, describe, tell me about…, or what do you think about… 3. Use open-ended questions as follow ups for other questions. These follow ups can be asked after open or closed-ended questions.

What are examples of open questions?

Open-ended questions are broad and can be answered in detail (e.g. “What do you think about this product?”), while closed-ended questions are narrow in focus and usually answered with a single word or a pick from limited multiple-choice options (e.g. “Are you satisfied with this product?” → Yes/No/Mostly/Not quite).

What is an open question in retail?

An open-ended question is broad and provokes a unique answer. A closed-ended question is narrow and typically elicits a “yes” or “no” response, which limits the quality of information given.