How do I talk to a real person at Aetna?

Call us. 1-800-US-AETNA (1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET. This is the phone number for the Corporate Contact Center. They do not have access to member accounts but they can provide Aetna Member Services contact information.

How can I check my health insurance coverage?

Here’s how you can Check your Health Insurance Claim Status

  1. Visit the Health Insurance Company’s official website.
  2. Click on the ‘Register a Claim’ icon on their website.
  3. Now Select ‘Track Claim Status’
  4. It will redirect you to a new page where you provide your Customer ID, Policy Number, Claim Number, and date of birth.

How do I change my Aetna username?

How do I change my name or address? Give changes of name or address to the employer through which you have Aetna coverage. The employer will send this information to us. If you are covered by a plan you purchased on the exchange (also called the Health Insurance Marketplace), you should contact the plan directly.

When can I claim my health insurance?

Within 30 to 90 days of purchase of health insurance, the customers do not receive any claim benefit from the insurer in case of any form of hospitalisation; planned and emergency. In order to make any claim, the customers need to wait till 30 to 90 days after purchase of the policy.

What is Aetna’s new name?

Aetna merges with U.S. Healthcare, beginning a new era – Aetna as a health and financial services company. The health business becomes Aetna U.S. Healthcare.

Is Aetna a good insurance company?

Aetna is an especially good fit for Medicare beneficiaries, employers, and individuals qualifying for Medicaid. Individual plans are not currently available, though the company plans to offer them in the future.

How do I contact Aetna?

Chat online and get answers

  • Schedule an online appointment for personalized support
  • Attend live webinars
  • Use self-service tools for round-the-clock help
  • Answer questions about benefits coverage
  • Find network providers
  • With ID card requests and claim inquiries
  • Health information – To learn about various diseases and conditions

    • How do you contact Aetna Insurance?

    Best alternatives to phone

  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Aetna rep
  • Pro tips&talking points

    • What services does Aetna offer?

    – Teeth cleaning, scaling and polishing – Office visits for oral examinations – Non-surgical extractions – Fillings – Minor denture adjustments – X-rays – Oral hygiene instruction – Dietary advice and counseling – Minor bite adjustments