How do I speak to someone at Shaw?
How do I speak to someone at Shaw?
We value your feedback and suggestions and are committed to resolving any concerns or issues you may be facing. The first step is to message us or call a Shaw agent at 1-888-472-2222.
Does Shaw have live chat?
Did you know: You can also connect to live chat any time by going directly to shaw.ca/chat, or through the My Shaw mobile app.
How do I contact Shaw Direct by phone?
telephone. Please call 1-888-554-7827 for assistance.
Is Shaw technical support 24 hours Residential?
The best way to contact Shaw is to connect on Live Messaging straight through your device….Hours of operation.
| Service | Phone | Messaging |
|---|---|---|
| Technical Support | 7AM-10PM Mon-Sun | 24/7 |
| Shaw Mobile | 7AM-11PM Mon-Sun | 8AM-11PM Mon-Sun |
| Social | 7AM-9PM Mon-Sun | |
| *Social hours include Billing, Sales and Tech Support |
How do I reset my Shaw modem?
Solution
- Locate the small pin-hole reset button located on the back of the Shaw WiFi Modem.
- Push and hold this button down for 15 seconds with a paper clip or pen.
- Once available to your device, reconnect to your WiFi network and test to see if the connectivity issues are still present.
Is Shaw chat 24 hours?
Shaw Support Chat Chat support is available Monday through Sunday, 7:00 AM – 10:00 PM PDT. To begin a chat, tap the Chat button at the button of the app.
How do I reset My Shaw modem?
What lights should be on my Shaw modem?
Each Shaw modem has an online light, which should be a solid light when things are working well. If the online light is flashing, you may have a connection issue. Hitron modems: lit up ‘@’ symbol, located 4th light down on front. All other modems: 4 light down on front with ‘Online’ label.
https://www.youtube.com/c/ShawTechnicalSupport
