How do I reset my Sky viewing card?

Try a Reset Settings in the hidden menu. To enter hidden menu press Home and navigate down to Settings but do not select Settings. With Settings highlighted press 0 0 1 Select. Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.

Why is my Sky box not working?

Update the software on your box If resetting your box didn’t work, try updating the software on your box: Press the standby button on your remote, then turn your box off at the mains. Press and hold the backup button on your box. While still holding the backup button, switch your box back on at the mains.

How do I connect my Sky box to my viewing card?

Insert your card into the slot on the front of your Sky box. Press Services on your Sky remote, select Settings, and then Details. Make a note of your Sky box Version Number, 10 or 11-digit Serial Number, 9-digit Viewing Card Number, and Receiver ID. Sign into the My Sky app with your SkyID.

Why is my Sky Q viewing card not working?

If you’re waiting for Sky Q to be installed and get a ‘Viewing card not authorised’ message while watching Sky+, you’ll need to pair the new viewing card we’ve sent you ahead of your installation. To do this, simply remove your old viewing card from your Sky+ box, insert the new one and activate it.

Where is reset button on Sky Box?

Press and hold down the ‘red reset button’ located behind the My Sky panel at the front of your box. Hold this down until all the lights appear on the box, then release. All the lights will turn off and the box will go through a reboot.

Why is my Sky box not connecting to my TV?

Re: SKY Q Box not connecting to TV To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. note: some features may take up to 5 minutes to return.

Can I use my Sky viewing card in another box?

Your Sky card is paired with your Sky Box so it’s designed to work together. The card cannot be used with another box or a third party equipment.

How do you reboot Sky Q box?

Restart your Sky Q box

  1. Press standby on your Sky Q remote, then switch off or unplug your box at the mains.
  2. Check there are no lights on the front panel of your Sky Q box and all cables are securely connected.
  3. Plug in and switch your Sky Q box back on at the mains.

Why is my Sky box asking for my viewing card?

The problem is the card isn’t ‘catching’ inside the sky box. It just springs back out. In the mean time you could use duct tape or similar to hold it in.

Where is my Sky viewing card PIN?

Re: Forgot sky box pin Also you can reset it via your Sky+ box, to do this press the Services button on your remote and go to the Parental Control & Pin section then press the red button to reset it. Or via the My Sky app > Manage Account > TV > TV Settings > TV Pin > Update.

How do I completely reset my Sky box?

  1. Turn on your Sky + box.
  2. Press the “Services” button on your Sky+ remote.
  3. Select the option “System Setup”
  4. Access the hidden menu by pressing “0 then 1 then select” on your Sky+ Remote.
  5. Select “Full System Reset” – (Please ignore all other options under this menu)