How do I replace my Telkom line?
How do I replace my Telkom line?
The Process
- Visit any Telkom Shop Country wide.
- Request & fill MNP form.
- Present your ID documentation to Shop Agent.
- Purchase new SIM card @KSh 60.
- Send SMS ‘Hama’ to 1501 from current mobile line.
- Receive confirmation SMS of Successful MOVE.
How do I replace a damaged Telkom SIM card?
If your Sim card is merely damaged or missing, proceed to Step 4.
- Step 1: Call 081 180 from a Telkom, Vodacom, Virgin Mobile, Cell C or MTN phone.
- Step 2: Inform the call centre agent that your cell phone has been stolen.
How much is a SIM swap at Telkom?
Well, if you are a Telkom Contract subscriber, you will have to pay R35. 00 for a SIM swap at Telkom stores. Prepaid customers are charged R35. 00 at Telkom Express stores.
How do I contact Telkom account department?
Corporate Customer Care:
- Telkom Mobile: 200.
- Telkom fixed line: 0800 200 000.
- Other Networks: 020 4600 200.
- Email: – [email protected].
Can I do SIM Swap online?
Log into ClientZone. Click on Mobile to open the Afrihost Mobile panel. Select the cellphone number that you want to do the SIM Swap on and click on the SIM Swap button. Complete the form by filling in your personal details, selecting the correct SIM Card size and delivery method.
Can Telkom SIM card be replaced?
Visit your nearest Telkom shop to replace a lost card. This will be done on the terms and conditions of sim replacement at Telkom. May attract a fee.
Can I do SIM swap online?
How long does a SIM swap take Telkom?
A Telkom SIM swap can take up to 4 hours to complete in busy periods, however it’s usually much quicker to do a Telkom SIM Swap.
Can SIM swap be done online?
What number do you call to swap a SIM?
Dial 136 from the new SIM. Select the option to use your old cellphone number. You will be routed to a call centre consultant who will do the SIM swap for you. Put your new SIM into your device.
What is Telkom’s customer service number?
10217
CALL 10217 if you have any questions.
