How do I get a live person at Medi-Cal?

The Telephone Service Center (TSC) 1-800-541-5555 The TSC is staffed by knowledgeable Medi-Cal telephone service agents who can assist providers with the following: Medi-Cal billing policies and procedures.

How do I know if my Medi-Cal is active online?

Another option is to use the MyBenefits CalWIN website to check your case status and benefits amount. The system also allows you to view any notices that were sent, such as requests for further documentation and whether you are eligible for additional assistance programs.

How do I talk to a Medi-Cal representative?

Medi-Cal Members and Providers: If you have a question, need help, or need to report a problem, please call (800) 541-5555 (outside of California, please call (916) ​636-1980) for our Telephone Service Center. DHCS’ hours are Monday through Friday from 8 a.m. to 5 p.m., except holidays.

How do I talk to a live person at Covered California?

Help is always free.

  1. Call Us. Speak with a service center representative during our regular business hours. (800) 300-1506.
  2. Live Chat. Chat online with a service center representative during our regular business hours. Chat Now.
  3. Events. Find events near you where you can sign up or get help. Find Events Near You.

How do I verify Medi-Cal eligibility?

Providers without access to the Medi-Cal website can call the Automated Eligibility Verification System (AEVS) at 1-800-456-2387 and receive a confirmation number and enter this number in the Remarks area/Reserved For Local Use field (Box 19) of the claim.

How do I update my Medi-Cal information?

To report changes, call Covered California at (800) 300-1506 or log in to your online account. You can also find a Licensed Insurance Agent, Certified Enrollment Counselor or county eligibility worker who can provide free assistance in your area.

How do I report changes to Medi-Cal?

For Medi-Cal, you must report it within 10 days. To report changes, call Covered California at (800) 300-1506 or sign in to your online account. You can also find a Licensed Insurance Agent, Certified Enrollment Counselor or county eligibility worker who can provide free assistance in your area.