How do I fix unstable Internet connection in PLDT?

Choose the nearest PLDT server in your area….Optimize your device by following these recommendations:

  1. Remove unnecessary apps or apps running in the background.
  2. Disable automatic syncing.
  3. Turn off animations.
  4. Update your apps regularly.

Why is my internet suddenly so unstable?

Your router could be outdated or it could be too far away from your TV or computer, for example. Those fixes may be as easy as restarting your modem and router or upgrading to a mesh network. But another reason for your slow Wi-Fi could be bandwidth throttling.

Why does PLDT Wifi keep disconnecting?

Make sure that you are up to date with your account and you have no outstanding balance. Turn your modem ON and check if the POWER light indicator is steady green. If not, make sure that the modem is properly plugged in and check if there are any loose or damaged cables.

Where can I report my PLDT internet problem?

If this does not resolve your concern, send us a message on PLDT Home FB Messenger, Twitter @PLDT_Cares or call 171. Restoration of service may take 3-4 days.

How can I talk to PLDT customer care?

You may also call our Hotline by dialing 171 or online through our official social media accounts or download the myPLDT Smart app from Google Play or App Store.

How can I boost my Wi-Fi signal in PLDT?

Here are 9 tips to boost your Wi-Fi signal for faster internet speeds.

  1. Run a speed test.
  2. Make sure you’re connected to the 5Ghz band.
  3. Reposition your router.
  4. Update your Wi-Fi router’s firmware.
  5. Switch to a less congested channel.
  6. Make sure there are no Wi-Fi freeloaders.
  7. Upgrade your router, or add extenders.

Why is the Philippines have slow internet?

The country’s regulatory landscape also makes it difficult for internet service providers to put up the necessary infrastructure. A single cell site can take as much as eight months to build, with much of that time spent securing government permits.

Why does my internet keep going in and out?

Why is your Internet continuously connecting and disconnecting? Regular interruption of the Internet is most likely a problem with your router or ISP. Check the Internet connection on various devices to see if there is an issue with the connection and computer. Try connecting to your laptop, mobile, and phone.

How can I talk to PLDT customer service?

How do I call PLDT by phone?

Callers from the provinces will only need to do the usual national direct dialing procedure which now includes their Metro Manila contact’s 8 digit number: Dial 0 + Area Code (2) + 8 digits landline number.