How do I file a complaint against a landlord in BC?

1. Call us on the Compliance Tip Line at 1-800-407-7757 (select Option 4). 2. Email us at [email protected].

What are the complaints of the tenants?

Common tenant complaints

  • Lack of repairs or concerning maintenance issues.
  • Poor communication with the landlord.
  • Unannounced presence of landlord at the property.
  • Noisy neighbours.
  • Unwanted pests.
  • Never ignore complaints.
  • Ask lots of questions.
  • Have empathy.

How do I report a harassing landlord in BC?

If you find yourself in a situation with a landlord that is breaking the rules, provide the landlord with either the BC Residential Tenancy Guide, or a printout from the Residential Tenancy Branch’s website. If you have questions, call the RTB at 1-800-665-8779.

How do I write a letter to my landlord about problems?

What to Include in a Letter to Your Landlord

  1. detail the issue that you’re experiencing in your rental (include pictures if helpful)
  2. propose a reasonable solution.
  3. mention possible consequences, such as health problems, a fire, or a burglary or assault, of not dealing with the issue promptly, and.

How do you deal with an angry tenant?

How To Deal With Upset Tenants

  1. Communicate. Often, we make the mistake of only communicating when we have something important to discuss.
  2. Listen.
  3. Stick to The Facts.
  4. Don’t Point the Finger.
  5. Offer Solutions.
  6. Follow the Law.
  7. Get It in Writing.
  8. Make Sure Your Team Is Up-To-Date.

What are your methods of handling tenants complaints?

Dealing with tenant complaints

  • Encourage tenants to come to you.
  • Create (and use) an official tenant complaint form.
  • Resolve the issue as soon as possible.
  • Follow up with tenants.
  • Handling tenant interpersonal issues.

Can you sue your landlord in BC?

Usually claims can be settled between the landlord and tenant directly. When the two parties are unable to resolve the issue on their own, they can apply to the Residential Tenancy Branch (RTB) to have a claim for compensation heard. They must be prepared to prove: That the damage or loss they are claiming is real.