How do I download Accu-Chek data to my computer?

Uploading Device Data via Device Link

  1. On your computer, open Accu-Chek Connect Device Link.
  2. Place your device in communication mode by connecting the device to the computer using a USB cable or an Accu-Chek IR-to-USB cable.
  3. The data uploads to the online account.

Is Accu-Chek discontinued?

The Accu-Chek Guide meter launched in 2017 in both the United States and internationally. Since then, Roche Diabetes Care discontinued many of its other models, including the Accu-Chek Aviva meters and test strips that are being phased out completely by 2022.

Why my Accu-Chek is not working?

If the meter won’t turn on or has a blank display, it will be due to one of the following reasons: Dead battery – you need to insert a new one. Damaged display – please contact Accu-Chek Customer Care. Defective meter – please contact Accu-Chek Customer Care.

What apps work with Accu-Chek?

The Accu-Chek Connect app is available for Apple and Android devices. To receive information from the Accu-Chek Guide Me, Accu-Chek Guide, or Aviva Connect meters, the app must be installed on a compatible device. The Accu-Chek ® Connect mobile app is compatible with these devices featuring Bluetooth® technology.

How do I connect my Accu-Chek phone to my computer?

Make the connection Ensure your Accu-Chek Mobile meter is still switched off, then using a micro USB cable, plug your Accu-Chek Mobile meter into your computer. The communication mode on your meter will turn on automatically. Next run the Accu-Chek Smart Pix software and click the button read device.

What is PC in Accu-Chek?

The meter is connected to a computer (PC). Once the connection to the computer has been successfully established, the meter transfers all saved test results. During the data transfer, does not flash. The test results remain in the meter’s memory after being transferred.

How do I fix my glucometer?

The battery may be too low. Try charging your device. Too much time may have passed between inserting a test strip and performing the test. Test strip has not been fully inserted into the meter.

Why is my blood sugar monitor not working?

Performance problems include falsely high or low results or incorrect calibration. These errors could be related to the meter or the test strips. The meter company will be able to help discover which. Some blood glucose meters require a calibration code to be entered which can lead to mistakes and errors.

Why won’t my Accu Chek connect to my phone?

Go into the Bluetooth settings of your android device. All connected devices will be listed. Besides your connected Accu-Chek meter you will see a little gear symbol. Tap on it and unpair/delete the meter from your smartphone (the wording can be different from smartphone to smartphone)