How do I dispute my DirecTV bill?

To file a dispute about a bill, visit billing.directv.com/ and provide the requested information. We’ll send an email confirmation with an incident number to the email address you provide. And we’ll respond to the issue within 10 business days.

How do I contact DirecTV about billing?

  1. Snail mail: DIRECTV, Inc., Payment Center, P.O. Box 78626, Phoenix, AZ 85062-8626.
  2. Online: go to directv.com/signin.
  3. Call: 1-800-531-5000 (FOLLOW THE PROMPTS OR SAY “PAY MY BILL”)

How long can you go without paying DirecTV?

10 day grace period before late fee charges to bill. When following bill produces with a past due still on the account, it will show a date the service would be interrupted by if the past due portion is not paid.

How do I get a refund from DirecTV?

Refunds and your account status Active accounts: If you have a credit balance on your AT account because of an overpayment, we’ll apply the credit to your next bill unless you contact us and request a refund. Call 800.288. 2020 or visit us at an AT store.

How do I talk to a manager at DirecTV?

Call the Main Line for AT’s Executive Offices at (210) 821-4105. At this direct line to AT’s corporate office, you can ask to speak with a senior DirecTV executive like the the President or General Counsel (DirecTV’s top lawyer).

How do I contact DirecTV corporate office?

[email protected] or call 888.388. 4249 if you have questions.

Who does DirecTV use for collections?

1. Don’t deal with collection agencies by phone. If you’re getting phone calls regarding a previous DirecTV account, they’re probably not coming from AT itself. More likely, they’re from collection agencies representing AT.

Can I email DirecTV?

Bottom line, there is no email address for DirecTV customer service. Calling and the online chat option are you speak with DirecTV. Alternatively you could use the forum to discuss your situation, but remember we are customers like yourself, so we can give some guidance but have no account access.

Can I make a payment arrangement with DirecTV?

We charge a convenience fee if you call or chat with us to make or schedule a payment arrangement. You’ll owe a reconnection fee if you don’t pay by the date you agreed to and your service is suspended.

What is the grace period for AT bills?

From the date of billing and notice your bill is ready, you have 21 days to pay. If you don’t make late arrangements before your final due date, then you do risk suspension.

Does directv have a money back guarantee?

DIRECTV Stream Service Standard Cancellation Policy You may cancel your DIRECTV STREAM service for any reason within 14 days of purchase (except as otherwise required by law) to receive a full refund of all fees and charges paid prior to cancellation.