How do I contact ZOSI customer service?

  1. Contact Email [email protected].
  2. Phone Number 118668416932.

Why won’t my ZOSI camera connect?

Generally, when the app fails at 85%, this indicates the either the IP Camera / DVR / NVR is offline, or an issue with a setting at the connected router. 1) I would recommend switching to the opposite network on your phone. If you’re using your local WIFI connection, switch to 4G/LTE or vice versa.

How do I reset my ZOSI camera to factory settings?

Please go to Zosi DVR’s Main Menu > Setup > Advanced > and click Reset to reset the DVR settings.

How do I reset my ZOSI wireless camera?

Follow. You may have to reset the camera by holding down the reset button until you hear a click. The reset button is at the end of the cable coming off the camera (Power, Ethernet, and Reset). This will set the default password back to “admin” (all lowercase, no quotations).

What is the default password for ZOSI DVR?

If you have purchased a Zosi CCTV security system and you’re wondering what the default admin password is, here’s the answer: for the old recorders the username is admin and the password is blank (empty). For the newer Zosi DVRs or NVRs, there’s no default password for the admin account.

How do I fix ZOSI video loss?

To resolve such issue, try using power surge protectors or lightning surge protectors to protect your CCTV cameras from a lightning strike. UPS (Uninterruptible Power Supplies) units will ensure power supply for all cameras when there is a power outage, mitigating concerns for camera power-off.

Why do my Zosi cameras say offline?

“Camera is Offline” shows because you should not use the Zosi View app, instead you have to use the Zosi Smart app.

How do I connect my Zosi camera to my phone?

Connecting ZOSI DVR to ZOSI Smart Account – ZOSI Smart App

  1. Open the Zosi Smart app and log-in with your Zosi Smart Username and Password.
  2. Select the device type you want to add.
  3. If you have a Zosi DVR, you’ll see the above screenshot.
  4. Once you select the type of device you wish to add, your phone’s camera will turn on.

What is the admin password for ZOSI?

How do I bypass ZOSI DVR password?

To reset or recover the lost password you need to follow three simple steps: locate the QR code of the Zosi DVR, download a Zosi password generator app, scan the QR code with the app which will generate a super password. And that’s all. You can modify the password by using the generated master password.