How do I contact TfL by email?

Email your query via: https://tfl.gov.uk/help-and-contact/ If you need urgent assistance from Transport for London, you can also call the 24-hour travel information helpline 0343 222 1234 (service and network charges may apply)

How do I complain about a black cab?

If you see or hear of any inappropriate driver behaviour, you can report it by calling our customer complaint line on 0343 222 4000, emailing [email protected], or filling in theonline complaints form.

How do I renew my PCO licence?

PCO Licence Renewal

  1. Read through thoroughly and sign the declarations.
  2. Send your renewal application form in before the expiration of your current PCO-licence.
  3. Remember to send both the Licence Fee and the Application Fee with your completed form.
  4. A new DBS (CRB) check is required (as they only have a validity of 3 months)

How do I contact TfL London?

Contact us

  1. UK: 0343 222 2222 (TfL call charges)
  2. International: +44 (0)343 222 2222.
  3. Textphone: 020 7649 9123 (if you have impaired hearing)

How do I report a bus driver UK?

You can complete an online complaint form at www.lgo.org.uk/complaint-form. You can phone our helpline on 0300 061 0614. You will be able to discuss your complaint with one of our advisers.

Can I sue TfL?

If you were injured while using any of TFL’s transport services, you may have legal grounds for filing a TFL accident claim. Pursuing a TFL accident claim is similar to filing any public transport accident claim.

How do I make a complaint to the mayor of London?

If at the end of stage three you are still not satisfied with our response, you can contact the Local Government Ombudsman (LGO) online or telephone 0300 061 0614. The Ombudsman is a free, independent service which investigates complaints about local authorities.

How do I contact PCO Licence?

Contact the PCO Licence office

  1. Email: [email protected].
  2. Telephone: 0343 222 4444 (this is our new number)
  3. Fax: 020 3054 5314.