How do I contact Qantas?

(800) 227-4500Qantas / Customer service

How do I contact Qantas by email?

Also, members of Qantas Frequent Flyer program can receive help by sending an e-mail to [email protected], and customers booking hotels with Qantas are provided with an email form to send their inquiries. Want to file a complaint? Use this form to send your feedback to Qantas.

How do you get through to Qantas?

Ways to contact Qantas through Phone: Customer can ask their questions or any sort of problem by dialling the customer service number 13 13 13(Local Official) or +1(878)-728-7032 (OTA, No Wait Time) /+61 3 5462 4520 and talk to the Qantas airlines live person anytime.

How long do Qantas refunds take?

approximately 8 weeks
Our current processing time is approximately 8 weeks. Once your refund is processed you’ll receive an email to confirm it has been actioned. We appreciate your patience.

How do I get a refund from Qantas?

Apply for your refund Submit your refund requests once you’ve completed your journey. A separate refund request must be submitted per person, per service. To apply for your refund, enter your Qantas Booking reference and last name, then select ‘Continue’ to retrieve your booking details automatically.

Is Qantas call Centre open?

24 hours, 7 days a week.

Can I message Qantas?

You can now contact Qantas by sending a text message to 0477 726 827 (0477 QANTAS). Alternatively, the option to send an SMS is sometimes given when calling the Qantas call centre.

How do I get in touch with Qantas?

Find your local Qantas contact details. Simply choose the region your enquiring from: Call us from anywhere in Australia for flight, arrival and departure enquiries. If your flights were booked through a travel agency or third-party website, contact these companies directly for assistance.

How much does it cost to call 084 numbers on Qantas?

8.30am to 5pm, Monday to Friday (except Wednesday’s and public holidays). Call cost up to 7 pence a minute (inc VAT) for 084 numbers. In addition to making bookings on qantas.com, bookings can be made through Qantas Contact Centres.

How do I check the status of my Qantas Flight?

For flights booked through a travel agency or third-party website, contact them directly for assistance. You can check your booking or flight status for the most up-to-date information on your flight. Find your local Qantas contact details. Simply choose the region your enquiring from:

What can I do with my Qantas Frequent Flyer account?

When you login to your Frequent Flyer account, you can update membership details, preferences, claim missing points, check your Qantas Points and Status Credit balances, make Flight Reward bookings and view your activity statement. Alternatively you can use our FAQs, submit your query online or call us.