How do I contact Eircom by phone?

For more on this please contact eir. Contact us on 1901 Mon-Fri (8am – 6pm) or visit www.eir.ie to speak to our Webchat team Mon-Fri 7am to 10pm and Sat & Sun 9am to 6pm.

How do I report a fault to Eircom?

Please chat to one of our agents or call us on 1901 from a mobile or another landline to notify us as your line may be showing active on our system.

How do I return equipment to eir?

Returning faulty goods If you need to exchange it for the same item, send us an email at [email protected] and send your item to: FAO eir Online Accessories, Fonfix, Sandyford Business Centre, 1 Burton Hall Rd, Sandyford Industrial Estate, Dublin 18, Ireland.

Is Eircom 1901 a free number?

… 1901 (freephone) or click here eir.ie/chatnow/ to chat with one of our agents and… Featuring all the top channels in crystal clear HD, it makes sense to swtich to eir TV bundles. Get the power of eir Vision when you order online today!

What time does eir customer service open?

Our customer care team are available online from 8am to 11pm Monday to Friday and 9am to 6pm, Saturday to Sunday.

How do I cancel my phone contract with eir?

To cancel your eir service you will need to give us 30 days notice. Please call us on 1901 or visit our switching page for more information. If you cancel your phone line, Monitored Alarms (e.g. PhoneWatch) and panic buttons may not work. You should check this with your current phone provider before cancelling.

Why is my telephone line not working?

Make sure the phone cord is plugged into the correct port on your phone or device. Unplug the phone or device from the wall jack. Plug your phone or device into another wall jack that you know is working. If the dial tone returns it means the previous wall jack is damaged or defective.

How do I cancel my Eircom landline?

To cancel your eir service you will need to give us 30 days notice. Please call us on 1800 601 701. If you cancel your phone line, Monitored Alarms (e.g. PhoneWatch) and panic buttons may not work. You should check this with your current phone provider before cancelling.

How much does it cost to cancel a eir contract?

7.10. 3.2 eir agrees to accept termination of a Customer’s account outside the Initial Period without the need for one (1) months’ notice in which case the Customer will be obliged to pay to eir a termination charge of one (1) month’s rental in lieu of notice.

Are 1800 numbers free on eir?

For an introductory period up to the 1st of June 2018, Customers can avail of free access to the service as indicated through the use of Freefone 1800 access numbers for the introductory period (1800 207 800 for Voice to Text calls and 1800 207 900 for Text to Voice calls).