How do I contact Delta about my refund?

Requests for refunds may be submitted to any Delta ticketing location or your travel agent. Refunds for electronic tickets may be requested by calling Reservations Sales at 800-221-1212. For questions on how to apply for a refund or check status on a refund request, call 800-847-0578 or 404-715-5417 8:00am-5:00pm EST.

How do I talk to a person at Delta?

To speak with a representative about a new or existing reservation, call 800-221-1212. If you are a Medallion® Member, check the Contact Us section in the Fly Delta mobile app for your dedicated phone line. If you are a SkyMiles member, have your SkyMiles account number available to expedite your call.

Does Delta have a chat line?

All customers can chat with a Delta Virtual Assistant or a live Reservations specialist on delta.com to get quick answers to frequently asked questions by visiting our Need Help page.

How do I contact Delta about eCredit?

800-847-0578 within the U.S. or Canada. 404-715-5417 within Atlanta, Georgia or outside the U.S. and Canada.

How long are Delta refunds taking?

within 7 business days
We will make every effort to process eligible credits and refunds within 7 business days. Once processed, refunds may take up to two billing cycles to appear on your credit/debit card statement. eCredits will appear in your account on delta.com and can also be retrieved using your ticket number.

How can I get a refund on an airline ticket?

Requesting a full refund for flights within 24 hours of booking is pretty straight forward. Just simply look up your itinerary on the booking site and look for a link or a button to cancel the reservation. Alternatively, you may call the airline or booking agency to cancel.

Why is Delta customer service taking so long?

According to a spokesperson for Delta, wait times are about two to three hours. Since the pandemic began, its reservation and customer service lines have received record-breaking call volumes. Having travel ramp up rapidly hasn’t helped. The airline is in the process of hiring 1,300 specialists to meet the demand.

What is Delta Airlines Covid policy?

For everyone’s safety, we are requiring all customers to confirm at check-in that those in their itinerary are not currently required to isolate or quarantine due to COVID-19 exposure, symptoms or a positive diagnosis under current applicable COVID-19 guidelines, and that they will wear a face mask throughout their …

Can Delta eCredits be refunded?

Refunds for eligible tickets purchased with cash or check will be processed typically within 20 business days. If you instead qualify for an eCredit, it will be added to your account on delta.com and can also be retrieved using your Ticket Number within 7 business days.

Do Delta E credits expire?

Delta eCredits usually expire after one year from date of purchase (not from the date of the original flight).

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