How do I check if my Citrix license is valid?

To check current expiration dates using My Account, log on to My Account and complete one of the following procedures: Browse https://www.citrix.com/account/ and login with your citrix account. From the Dashboard, select Renew and Manage Maintenance Programs. ​At the top of page, select Manage Renewal Contacts.

What is the default Citrix licensing grace period?

Citrix sets the grace period. It is typically 30 days but can vary depending upon the product.

How do I find my Citrix license?

How to find licenses on My Account

  1. Navigate to www.citrix.com and choose Sign in to My Account option , located on upper right hand corner of the page.
  2. Enter your login credentials.
  3. Select Manage Licenses.

Do Citrix licenses expire?

Citrix products like CVAD Studio and Director have license expiry notices and alerts. These products query license file expiration dates from the Citrix License Server, and alert administrators if license files are approaching expiration or have already expired.

Where is Citrix license file located?

The license file resides in the C:\Program Files\Citrix\Licensing\MyFiles directory on a 32-bit server, or C:\Program Files (x86)\Citrix\Licensing\MyFiles directory on a 64-bit server, where it is referenced by the license server.

What happens when Citrix ADC license expires?

After the term expires On January 01 2021, the ADC instance keeps running licensed until the instance is restarted. If the ADC instance stays up to pick up the new license, the instance must be reconfigured (capacity reassigned). Restarted is not required.

What will happen if Citrix License Server is down?

If License server goes down, nothing will be impacted, application will be running fine for 30 days, that is the grace period, once License server is up grace period will be reset.

What is grace license?

A network licensed application configured with a grace period is considered to be having a grace license. Grace license provides continuity during unforeseen circumstances, such as network downtime or disconnection.

How do I reset my Citrix license?

Navigate to the cache directory under C:\Program Files (x86)\Citrix\Licensing\LS\resource\cache and delete all the files under that. Those files are binary files and as such couldnt be opened in a text editor. Purging the contents of the directory will reset the license usage count to 0.

How do I manage my Citrix licenses?

To access Manage Licenses on citrix.com From a web browser, go to http://www.citrix.com. Select Sign In > My Account and type your user ID and password. Select Manage Licenses.

How does Citrix concurrent licensing work?

Concurrent licenses allow one connection to an unlimited number of virtual apps and desktops for any user and any device. A license is consumed only during an active session. If the session disconnects or is terminated, the license is checked back into the pool.

How do I update my Citrix license?

From a web browser, go to http://www.citrix.com.

  1. Choose Log In and type your user ID and password.
  2. Select Manage Licenses.
  3. At the bottom of the landing page, select Upgrade my licenses.
  4. Follow the site options and instructions for upgrading your product edition licenses.
  5. Either download or order new media.