How do I change the Hold Music on my Avaya phone?

On the Manager application go to the System and select the Telephony tab. You then need to select the sub tab “Tones and Music”. On this screen you can see the section Hold Music and the first option is to choose the System Source. If you drop down the option box you can see the three different options.

How do I enable Hold Music?

Configure Music on Hold

  1. In the left navigation of the Teams admin center, go to Voice > Calling policies.
  2. On the Manage policies tab select one of the existing policies or create a new one.
  3. In the Music on hold for PSTN callers field select Enabled in the drop-down menu.

How do I change on hold music?

To upload your own On Hold Music, go to Settings and select the Hold Music tab. Click Change Music and then Upload New Music to add your own on hold music or use one of the Grasshopper provided options. If you do upload your own, you’ll be prompted to name your file and then proceed to upload the file.

How do you get free Music on Hold?

Where to find 100% free hold music

  1. Musopen Music Discovery Tool. If you’re feeling classical, this is a great resource for downloading the works of great composers.
  2. Birchills.
  3. CDK Global.
  4. MelodyLoops.
  5. Amazon Music.

How do you change the hold music on Nextiva?

Select the location > Location Features > Music on Hold. Hover your cursor over the Default entry, and select the pencil icon to the right. Enter the required information as indicated below: Department: Choose the department within the location to the selected music on hold file.

Can you change the hold music on phone?

Select Phone Numbers, Lines, Ring Groups, or Call Queues in the left sidebar and then select the phone number or extension that you need to change. For a phone number, go to General > Hold Music. For a line, go to the General > Inbound Call Options > Hold Music/Ringback. For a ring group, go to General > Ringback.

What is the on hold music called?

MOH
Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold. It is especially common in situations involving customer service.

What music can I use for hold music?

Free Stock Music provides free music for download and even has a tag for music on hold. Beatsuite is a great resource for royalty-free hold music, and they also offer professional voiceover services for on-hold messages.