How do I activate my FasTrak transponder?

The other way to set up a FasTrak account is to pick up a toll tag at a convenient FasTrak retail location. You can then activate the toll tag by finishing the account enrollment process online or over the phone with one of FasTrak’s friendly customer service representatives.

Do I need a hardcase transponder?

Yes. Switchable FasTrak transponder(s) are required on certain tolled bridges, lanes and roads in California to recieve discounted rates or free rides for carpooling and/or high occupancy vehicles.

How long does FasTrak battery last?

A The battery may fade after five years or so, in which case you call customer service and exchange the tag for a new one. However, when a FasTrak account has not been used for 12 consecutive months or longer, you will be notified and can either close the account or keep it open.

Do you have to activate a transponder?

You must register your transponders and activate your account before driving. When the activation process is complete, your transponders will be ready to use on every tolled bridge, lane and road in California and $50 in toll credits will be added to your account.

How do you activate a transponder?

Remove the plastic backing tape from the mounting strips and firmly press the transponder against the glass for 15 seconds. Activate it!

Does E-ZPass work in California?

E-ZPass does not work in California and the reason could be that they are yet to partner with each other. However, there are other forms of electronic toll collection systems available for you in California, but you can choose FasTrak. It is the best-known and acceptable toll collection platform in California.

Is my FasTrak supposed to beep?

New tolling technology means beeping transponders are a thing of the past. Sticker transponders and hardcase, switchable transponders issued after July 5, 2020, are made with battery-free technology and do not beep.

Can I use my FasTrak in someone else’s car?

FasTrak Standard and FasTrak Flex toll tags can be moved from vehicle to vehicle as long as they are properly mounted at each location, as described in the mounting instructions.

What is the difference between FasTrak and FasTrak Flex?

FasTrak Flex toll tags work just like FasTrak Standard toll tags but have a three-position switch that can be adjusted to signal whether you are traveling as a carpool or alone. It is required for most Bay Area express lanes.

How do I know if my I-PASS transponder is activated?

With both your I-PASS serial number and the activation number in front of you, call 800-824-7277 (which is their customer service number). The customer service phone people can both activate IPass transponders and set up an account for you, and your account will be ready immediately.