How can I change my Celcom plan online?

The easiest way is to apply online. Choose preferred plan and submit your online request on Celcom Online Store. Receive an Xpax™ temporary number with complimentary plan on your SIM and call +60196011111 to confirm your switch request.

How do I cancel my Celcom auto renewal?

Yes. You may stop auto-renewal via the Celcom Life App or dial *118*2*9*1#.

How do I cancel my Celcom plan?

Customers can unsubscribe from Service at any time via USSD *323*7*4#, STOP to 22990 or login to cmt.celcom.com.my to manage Customer CMT….

  1. CMT subscriber portal : cmt.celcom.com.my.
  2. USSD : Dial *323#
  3. SMS : Send CMT to 22990.

How can I extend my Celcom validity?

Celcom Life app offers a simple one time Auto-Reload setup to make life easier

  1. Step 1: Tap on “Usage”
  2. Step 2: Select “Credit”, and turn on “Auto-Reload”
  3. Step 3: Select preferred date, amount, and payment details.
  4. Step 4: Enjoy that Auto-Reload life.

Can I change telco without changing my number?

‘Porting’ is the act of switching to a new mobile service provider without having to change your mobile number. However, only active mobile numbers can port. Thus, do not terminate your current line before porting.

How do I switch to postpaid?

Prepaid To Postpaid Mobile Connection

  1. Visit the customer support centre. You will have to pay a visit to your nearest Service operator store.
  2. Submitting documents.
  3. Choosing a postpaid plan.
  4. Verification.
  5. Activating your postpaid sim.
  6. Conclusion.

How do I unsubscribe from Celcom CMT?

You can unsubscribe by dialling*323# and select “Manage My CMT” in your subscription menu. Or call Celcom customer service to unsubscribe.

Where can I cancel my Celcom postpaid?

If your port-in request is still in process, it can be canceled. Please visit the Celcom’s store where the port-in request was made or call us at +6019-601 1111.

What is cancellation fee Celcom?

Customers shall be charged an early termination penalty of RM500 in the event of cancellation of line. Penalty of RM500 shall be based on reducing balance method. RM500 shall be pro-rated on monthly basis based on contract duration. Contract. 1.

How do I check my Celcom prepaid balance?

Type “BAL” in the open message field. Select the “Send” option on your phone. Your message will be sent to the Celcom customer service center and you should receive a reply via text message within several minutes with your balance information.

How can I contact Celcom?

19-601 1111Celcom / Customer service