Does Avis have good customer service?

Avis has a consumer rating of 2.21 stars from 146 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Avis most frequently mention customer service, credit card and rental car problems. Avis ranks 149th among Car Rental sites.

Can you negotiate with Avis?

We’ve eliminated the need to negotiate, so you’re free to review product specifications and make a purchase without having to waste time haggling. This makes shopping more pleasant, less stressful and delivers greater value.

How do I get ahold of Avis customer service?

For help in the United States, call 1-800-352-7900….Contact Avis Customer Service

  1. Worldwide Telephone Numbers.
  2. Contact Avis Customer Service.
  3. TTY / TDD Reservations.
  4. Request Past Rental Agreement from Avis.
  5. Request Miles and Points.

What is customer facility charge from Avis?

Customer facility charge (CFC) is a user fee imposed by an airport operator on each rental car user, collected by rental car companies. CFC is regulated at the state level instead of the federal level. Therefore the authorization, collection, and project eligibility vary from state to state.

How do I get a refund from Avis?

If you wish to cancel before your rental pick-up time, you must cancel and request a refund online. Once cancelled, we will credit you within approximately seven business days. Credits will be applied to the same card with which you prepaid.

How do I dispute an Avis charge?

In order for us to resolve your concerns, is important that you contact the correct customer service department to begin the process.

  1. Avis Car Rental. Customer Service. Tel: 1-800-352-7900. Email:
  2. Budget Car Rental. Customer Service. Tel: 1-800-621-2844. Email:
  3. Budget Truck Rental. Customer Service. Tel: 1-800-462-8343. Email:

Why are rental car fees so high?

Demand for rental cars is outpacing the supply of available vehicles, so rental car prices have gone sky high. If you have been surprised by unusually high rental car rates, or by rental cars being generally unavailable, read on.