Can I collect Parcelforce without card?

You need to take the card and a proof of ID showing your delivery address to collect your parcel.

How many times will Parcelforce attempt delivery?

Please note: That we deliver Monday to Friday 7am to 5.30pm and Saturday 7am to 2pm. We currently cannot give specific times for deliveries. We will attempt to deliver a maximum of 3 times, after which you will need to collect your parcel from the depot.

What happens if I miss my Parcelforce delivery?

Missed a parcel delivery? After an initial attempted delivery, we will automatically attempt redelivery on the next working day if we haven’t left your item at your local Post Office or with a neighbour. You can arrange an alternative redelivery or pick up below.

Does Parcelforce give timeslot?

Does Parcelforce give time slots? Yes, customers are given a 1-hour time slot along with the name of the delivery man, so that they could manage to get some time out of their busy schedules and pick the delivery.

Can you pick up a parcel without ID?

Bring some ID To collect a parcel from a Post Office, you’ll need some proof of identity, as well as the tracking ID. It could be a full driving licence, passport or any of the list below. Just make sure it’s the original (not a copy) and for the person the parcel’s addressed to.

What do I need to collect a parcel from Parcelforce?

We would require photographic ID as one form of identification along with another showing proof of address. The following forms of identification are acceptable: Photographic ID. Driving licence….Plus one of the following:

  1. Recent utility bill.
  2. Council tax bill.
  3. Bank statement.

What happens after an attempted delivery?

Normally, after several failed delivery attempts, the postal service or courier company will have the package returned to sender. Delivery attempts can be classified by number based on whether the attempt is a first delivery attempt, second delivery attempt, third delivery attempt and so on.

What do I do if my package was attempted delivery?

Visiting usps.com/redelivery. Visiting your local Post Office. Calling 1–800–ASK–USPS. Filling out the Redelivery Notice and leaving it for your mail carrier.

Does Parcelforce charge for redelivery?

Please call 03448 00 44 66 to arrange redelivery to a different address. Please note that there is a charge of £5.50 for this option and it can take up to 3 days for the parcel to be redelivered.

How do I speak to a human at Parcelforce?

Getting in touch with a query or complaint

  1. You can phone our Customer Service team on 0344 800 4466 in the UK.
  2. If you can make your enquiry in 280 characters or less, contact us on Twitter and we’ll tweet back with the answer to your question.

Does Parcelforce require signature?

To ensure the safe delivery of your parcel, we need a signature to confirm successful delivery. If there is nobody to receive the parcel, the driver will either attempt delivery to a neighbour or take your parcel to be securely held at the local Post Office or depot.

Is Royal Mail same as Parcelforce?

In 1990 Royal Mail Parcels was rebranded to Parcelforce, along with a massive investment in IT and infrastructure with the introduction of online tracking and the construction our National and International sorting hubs. Then in 1998 the business was rebranded to Parcelforce Worldwide.