How do I log a problem with Mweb?

Follow these 4 easy steps to log a query:

  1. Open the Mweb Website. Go to the Mweb website and click LOGIN on the top right of the page.
  2. Logging In. Login using the Master Account Username and Password that was SMSed to you.
  3. OTP Verification. Select “request full access” and complete the OTP verification.
  4. Log your Query. 

Can you keep your Mweb email address?

Please note that it is only the email address and not the content of any mailbox that will be reserved. Once your account is suspended or terminated, MWEB may not keep copies of your e-mails on our servers.

How do I access my Mweb account?

Follow these 4 easy steps to log in to your online Mweb Account:

  1. Open the Mweb Website. Go to the Mweb website and click LOGIN on the top right of the page.
  2. Logging In. Login using the Master Account Username and Password that was SMSed to you.
  3. OTP Verification.
  4. Logged in.

What time does Mweb close?

Contact Us

Sales Technical Support
Monday to Friday 08:00 to 19:00 08:00 to 20:00
Saturday 08:00 to 13:00 08:00 to 20:00
Sunday CLOSED 10:00 to 19:00
Public holidays 08:00 to 13:00 08:00 to 20:00

Is Mweb a good Fibre provider?

Mweb is the worst internet service provider in South Africa. Their service is useless. You always experience lag and many times their internet is off for no reason. And when you want to cancel their services they cut your call and pretend it’s a network problem.

How do I log into my MWEB account?

How do I access my mweb mailbox?

To access webmail, go to the Mweb website homepage and click on the link that indicates Mail. Or access via this link. You will be asked to complete the secure sign up using the details sent to you at the time of sign up.