How do I send a chatter email notification in Salesforce?

You can manage your email notifications if you are overwhelmed, or find that you’re missing important notifications.

  1. Click your profile name.
  2. Select My Settings.
  3. Click Chatter.
  4. Click Email Notifications.
  5. Specify when you want to be emailed.
  6. Click Save.

How do I trigger chatter notifications in Salesforce?

Once you open the stream, click its Notifications button to open the Set Notifications dialog. Select a notifications option. Every Post to get an email and an in-app notification whenever a new post is added to the stream. Never to turn off notifications for this stream.

How do I send a message on Chatter?

Open a person’s profile by clicking their name anywhere in Chatter, and then click Send a message. Click Send a message on a person’s hover. When viewing the full message history of a conversation, use the text box under the most recent message to send a reply.

How do I add an email to chatter?

Enable ‘Allow Posts via Email’ on Chatter

  1. Navigate to Setup.
  2. On the Quick Find box, enter Email Settings.
  3. Click Email Settings on the results.
  4. Select Allow Emails to allow users to post to groups using email.
  5. Click Save.

What is chatter notification in Salesforce?

Email notifications for Chatter @mentions are sent For any additional comments on a post on which you have commented, bookmarked, or liked. To all members of a group that is @mentioned. Please review @Mention People and Groups in Posts and Comments.

How do I set up email notifications in Salesforce?

Add email alerts to your workflow rule’s criteria.

  1. Click Add Workflow Action and choose New Email Alert.
  2. Enter a description and unique name for the email alert.
  3. Choose an email template.
  4. Select who receives email alerts from the workflow rule.
  5. Click Save.

How do I send notifications in Salesforce?

The purpose of this step is to create a notification that will either go to the Mobile or Desktop app, or both.

  1. Go to Setup → Notification Builder → Notification Type.
  2. Click New and then give the Notification Type a name. This is important if you decide to have more than one Type available.
  3. Select the Type.

How do I respond to a chatter in Salesforce?

When you receive certain email notifications, you can conveniently perform some actions by replying directly from your email. You can reply to the types of email that are listed in the table, or any notification from [email protected] .

How do I send an email from a case in Salesforce?

From Setup, click the Object Manager tab. Select Cases, and open the Buttons, Links, and Actions setup page. Click New Action. For Action Type, select Send Email….For Field Name, select one of the following fields:

  1. To Recipients.
  2. CC Recipients.
  3. BCC Recipients.

How do you customize chatter?

  1. From Setup, enter Group Layouts in the Quick Find box, then select Group Layouts.
  2. Click Edit next to the group layout that you want to customize, or click New to create a layout.
  3. From the palette on the top of the page, drag fields, buttons, and other user interface elements.
  4. To save the layout, click Save.