How do I connect to Asmo?

Go to portal.switchhealth.ca to login or create an account. For general inquiries, who should I contact? For any other questions or concerns, please call us at 647-977-1030.

What is Asmo account?

Switch Health’s proprietary patient portal, ASMO, provides a quick and accessible option for patients to review and receive results directly from the lab. ASMO sends an SMS text message and/or email to the patient when results are ready to review.

Does us accept switch health rapid antigen test?

This test kit is designed for travellers. The rapid antigen test is accepted for entry into United States, amongst other countries.

How does switch health antigen test work?

Switch Health’s Rapid Antigen Test Kit includes two (2) Nasal Tests, also known as a Rapid Antigen test. Rapid Antigen tests are a rapid chromatographic immunoassay for the qualitative detection of SARS‑CoV‑2 nucleocapsid antigen present in human nasal sample.

What browser is recommended for telehealth calls?

WHAT BROWSER SHOULD I USE TO CONNECT TO A TELEHEALTH VIDEO VISIT? – We recommend Chrome for any computer or Android device. – Firefox, Safari and Edge also supported.

How do I cancel my switch health account?

To delete your account, please call us at 1 888-966-6531. Please note, if you delete your account you will no longer be able to access any historic results or future results. We will not be able to retrieve your account information.

What is the lamp test for Covid?

The newly authorized Lucira COVID-19 All-in-One test kit is a molecular test that uses real-time loop-mediated amplification (LAMP) technology to detect the presence of SARS-CoV-2, the virus that causes COVID-19.

Why is telehealth not working on my computer?

If you are unable to get the audio and video working when starting a telehealth session, it might be because your browser doesn’t have access to your computer’s microphone and camera. In this short guide, we will show you how to enable these permissions in Chrome, Firefox, Safari and Microsoft Edge browsers.

Can you use telehealth on the browser?

Our telehealth platform runs on a browser so you are not required to download or install any application other than a browser (e.g. Google Chrome, Internet Explorer, Safari, etc) Thus, any devices that can use a browser should work.

How do I contact switch health?

For general inquiries, who should I contact? For any other questions or concerns, please call us at 647-977-1030. Staff are available to speak 24/7.