How do I cancel my B&H order?

“As long as you have the order #, you can contact B&H to cancel your order. You can contact us via chat, or e-mail [email protected], or call us at 212.444. 6615.” You can use the site live chat to cancel your order.

How do I return something to B&H?

You can look up a single order or quote that was submitted by phone, chat, in-store or online as a guest. Fill out the online Return Merchandise Authorization (RMA) Request to get the process started. Replace item(s) and invoice in original manufacturer’s packaging and affix return labels securely.

Does B&H have a return policy?

B&H (or B&H Photo Video) gives you 30 days to return your product, regardless of how you bought it. The same return period applies to the products bought from the Used Department. The equipment must be in the same condition and packaging as it was when you purchased it.

How long do B&H back orders take?

By the time you get it, B&H will have it as well. Others may be ahead of you in line for a new, popular item (e.g., Sony 200-600 zoom), but once the item ships, your wait is often less than 2 weeks.

Are B&H returns free?

We offer free UPS domestic non-rush return shipping when the reason for the return is our error or to exchange a product that’s defective out-of-the-box. Your reason for return is, “I wasn’t happy with it.” For that, we do not offer free return shipping. Thank you.

What does special order mean on B&H?

ago. Additional comment actions. Be angry all you want, but ‘special order’ tags ALWAYS mean that the item is a special order and can be canceled if the special order falls through due to insufficient stock.

What is backordered B&H?

Out of stock means it is probably ordered but hasn’t arrived at B&H yet. Backordered means neither B&H nor their supplier have it in stock.

What does backordered mean BH?

What does a backorder mean? An item on backorder is an out of stock product that is expected to be delivered by a certain date once it is back in stock.

How long does it take B&H to ship?

My experience is that B&H’s order fulfillment time varies from several hours to several days. Unless you specify one of the “rush” shipping options. My previous order languished for several days before they filled it. But an order I placed yesterday was processed and shipped the same day.

Does B&H have free returns?

Does BH Photo charge before shipping?

B&H has just announced that they will no longer charge for pre-orders at the time of the order but instead will follow the more common practice of charging when they ship the product (although they will authorize the card at time of order).