How do I change my email address on My O2 app?
How do I change my email address on My O2 app?
If you’re in the My O2 app, go to ‘Manage your account’, ‘View all’ and then ‘Manage my details’. Select ‘Change my username’ under ‘Sign in details’. You’ll be sent a code to your phone. You’ll then be able to change your email address.
How do I access My O2 account?
To sign in, visit My O2 or open the app and enter your username and password. On the website, ticking ‘Remember my username’ will help you sign in faster next time. To reset your details, click on ‘Forgotten your username or password?’ and follow the instructions.
How do I activate My O2?
You can activate your sim in five simple steps:
- Pop out the right size sim for your device, put it in and switch it on.
- Visit the Pay As You Go mobile broadband page.
- Enter your mobile broadband number and click sign in.
- Follow the instructions to register and activate your data.
- You’re ready to go.
What is My O2 username?
Your username is always your email address. If you have access to My O2 Business there are two ways you can change your password: On the My O2 Business sign-in page, click Forgotten password? and follow the instructions.
How do I contact O2 customer services?
020 8239 3902 when calling from within the UK….For any other Pay Monthly questions, check our Pay Monthly help articles.
| Customer Service | Number | Charges |
|---|---|---|
| From your O2 mobile | 202 | Free |
| From a landline | 0344 809 0202 | Standard UK rate |
| From abroad | +44 7860 980 202 | Free† |
How do I change my O2 number?
You can do this by simply calling customer services on 202 (Pay Monthly) or 4445 (Pay as you go). O2 will allow you one free mobile number change should you wish to change it. After that you will be charged a one off fee of £35.00 if you want to change again.
Why can’t I get into My O2 account?
Please note: If you’re having trouble using the My O2 app on Android, you might need to clear the app’s cache or data. Go to Settings, tap Application manager (or Apps), choose My O2 app, tap Force stop and then Clear cache. Try the app again, and if it still doesn’t work, repeat the steps and tap Clear data.
How do I check My O2 balance?
Checking your balance | Help & Support | O2
- Press Hotkey 2 on your mobile phone.
- Key *#10# then press the call button.
- Dial 4444 for free from your mobile.
Do I have to activate my 02 SIM card?
If you’re new to O2, your sim is ready to use straightaway. Just pop it in your device and you’re good to go. If you’re new to O2 and you have a Pay As You Go sim, you’ll need to top up to activate it.
What is My O2 security password?
Security and passwords If you’ve forgotten your password, go to My O2 Business, click ‘sign in’ and then ‘forgotten your username or password’. Then just follow the steps to retrieve your forgotten details. Note: It isn’t possible to reset the password for another user in your business.
Does 02 have an online chat?
Chat to us online Live chat is the quickest way to get in touch with us.
How do I email an O2 complaint?
We’ll help you escalate your complaint or you can contact our Complaint Review Service directly by email or post. [email protected] Make sure you include your contact details and what you’d like us to do to resolve your complaint.
