How do I contact Turtle Beach?

For Turtle Beach product support please visit: Turtle Beach Support. For Customer Service, please contact: [email protected].

Will Turtle Beach fix my headset?

We do not offer a fee-based repair service as the cost of such a service would be higher than the price of a replacement item. All available replacement parts for all of our products are listed on our online store at TurtleBeach.com. Cables that are permanently connected to a headset are not replaceable.

Where is Turtle Beach headquarters?

San Diego, CATurtle Beach Corporation / Headquarters

Does Turtle Beach do returns?

RETURNS/REFUND POLICY & PROCEDURE: Customers who have purchased Products from TurtleBeach.com have within 30 days from the time they receive the Product(s) to return the Product(s) for a full refund. Once an order has been placed, it cannot be canceled or modified.

Where are Turtle Beach headsets made?

Under the partnership which began late last year, Foxconn is now fully up-and-running manufacturing Turtle Beach’s lineup of high-quality gaming headsets, as well as the Company’s first-of-its-kind hearing healthcare product for people with hearing loss, HyperSound Clear™, at their facilities in China and Mexico.

Why are my Turtle Beach headphones not turning on?

Open the Turtle Beach Audio Hub (for Windows or MacOS). Connect the USB Charge Cable to the Headset’s USB Charge/Update port. (With the Headset powered OFF) Hold down the Superhuman Hearing™ button while connecting the USB Cable into your computer. The Audio Hub will prompt you to update the headset.

Who is Turtle Beach owned by?

1996. Voyetra Technologies acquires Turtle Beach Systems. The company again changes names to Voyetra Turtle Beach, Inc. and also obtains the Dell contract to become the premiere sound card manufacturer for Dell for five years.